Style Philosophy Hair Studio (270 reviews)

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Very upset after my experience. I would not recommend.

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Always a great experience, the staff are fabulous. The new chairs at the wash stations are really uncomfortable and are far too low for staff to use constantly. Bending over all day washing hair is very exhausting and the chairs can not be adjusted. The owner is not looking after her staff with these new chairs and the chance of a Work Place injury because of them is very high. Do the right thing and replace these awful, probably very cheap, impractical chairs as soon as possible. Your staff will appreciate it and defintely, your customers will too.

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Overall I am happy with my experience with you. All staff are friendly and look after my needs. I think it would be good if as an ongoing client that there were incentives like a card with a point system whereby some discount was allowed on a service provided or on hair products for frequent visits. Perhaps an assessment could be done at various times to determine the health of the scalp and hair for advise on ways to keep it at its optimum level particularly as we get older when our hair can become less in volume and vitality.

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The girls are very welcoming and helpful, I always enjoy coming in, there is a family atmosphere to the salon. Ainslie is very knowledgable and has been excellent with knowing what to do regarding colours with my sensitivity to solutions.

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As usual I had a great time with the girls, lots of laughs and good hair experience. However, the airconditioner in the salon really smells. Its like wet dog or dirty wet towels and kept wafting over the salon. Belinda ended up burning some incense as the smell was giving me a headache. The airconditoner needs to be assessed, there is obviously something wrong with it and may be dangerous to your clients - legionaires disease comes from airconditoners and you have an mostly elderly clientelle so would highly recommend getting that fixed.

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I have been to Zigzag for over 10 years and service quality has been consistently high.