Hair by Epique (362 reviews)

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My hair was done by Imad today and he was like the last time very professionell, caring and just lovely. I really liked his professionell advise, the way he cut my hair and I felt very well looked after. But the negative part was that I have paid a lot of money, too much for my opinion. I had the feeling that I had no choice when I received a special hair treatment (there where two on my invoice: Kerastase - and booster treatment?!). I am overwhelmed by the price and at this stage I am not sure if I will continue to come to your salon.

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Excellent experience overall. Very genuine and friendly staff. Skilled cutters and stylists. Good advice given. Wonderful experience overall.

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I disagree with your cancellation policy and the fees charged. (yes I was made aware) This fee is often used in medical practices etc but it is mostly waived and only implemented on serial offenders who cancel at late notice or fail to attend. Very rarely is it billed. The confirmation message was sent on a friday for a wednesday appointment- this is 5 days in advance, yet if not confirmed apparently i will get billed if I need to change the appointment. I agree it is ok to charge repeat offenders, but maybe rethink your policy for the rest of your clients who are good attendees and may only occassionally need to change their appointments for a legitimate reason. Explain the inconvenience caused to your staff of course, but this is a cost that would usually be absorbed by the business. I do enjoy my appointments. But if I get billed this fee, I wont be returning. Feedback for you to hopefully consider.

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Had a lovely time getting my hair done for the first time here! Great service, they listened to me and provided a lovely and refreshing look. These guys made me feel like I was 'at home' after only one visit. I will definitely be back. Thanks Epique! you truely are.....

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I’m just amazed how caring all staff are to the customers

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An amazing team and brilliant atmosphere, they are honestly the best salon I've been to. The quality is exceptional and the service is phenomenal. Would and do recommend to any.