Enlightened Hair Studio (1895 reviews)

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My long healthy hair was completely butchered😭 I put my trust in to what I thought was a professional hairdresser. Full head of foils and my hair is snapping/melting off. My scalp was hot from the bleach I imagine. I asked for a root stretch(main goal was to cover my greys for my interview) and full head foils. She said she would take the foils to the scalp because it would look better! Well, I think it was so she could burn my scalp! Ouch. She didn’t even brush my hair at the end of my hair service. Now I know why!!! She didn’t want to be confronted with all my hair falling/snapping/breaking off as she brushed it!! I actually have a headache from today’s hair appointment 😠If you don’t have a passion for the industry, then stop working please. Mad, disappointed, shocked, hurt, sore client

Comment

There were no colour wipes available, so I was left with black hair dye all around my hair line and some even got onto my face. I asked for a V cut, and they cut my hair straight across. My chair was wobbly that I sat in, hair bassin was frozen cold or boiling hot, there was no temperature control. Disappointed. Would not go to again. Way overpriced and very poor service.

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Hairdresser was not very friendly, or welcoming. It seemed as if she did not want to be there. Whilst i was satisfied with the cut, there was no smile or friendly service. Don't think i'll be back.

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I have been here a few times but today was u professional. I was at the basin for app 40 minutes which is not comfortable. I didn't get the colour I asked for - which I have had done their before. I was offered a retone but I had already been there for over 3 hours. I only got a quick blow dry, no styling, no cut, and it cost me more than my previous visit. I can't say that I was a satisfied customer today.

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Asked for curtain bangs, showed her the pictures and she decided to give me a bloody front fringe! Absolutely devastated! No sorry or anything then just left to go do someone elses hair instead of drying an styling or even a goodbye. Very unprofessional

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Not a good experience. No consultation before the hairdresser went off to mix up colour. Was all about rushing. Didn't listen to a word I said when I tried to say what I came for. My roots are now lighter then the rest of my hair. Asked for three inches to be cut off all over. Just got cut straight across the back, didn't go by how it was already cut. Very disappointing, now have to go elsewhere to get fixed.