Cosmetic Boutique Australia - Roxburgh Park (209 reviews)

Comment

Appointments keep rescheduling last minute. It was very hard to reach out through the phone. Not the same therapist do the treatment, different therapists do the treatment differently and provide different recommendations. One therapist increased the temperature and my body was over heated, had to stop the treatment 6 mins before once and 11 mins before the 30 minute treatment time in the last appointment. The owner and the therapist recommended doing 2 treatments per week and another therapist said it’s not recommended and need to do one treatment per week. Tried to contact the owner to discuss my bad experience but couldn’t get through. The clinic is short staffed, the therapists walk out in the middle of treatments to attend other clients.

Comment

Worst customer care , just care about money. Once you purchase the package, they just keep canceling appointments. Not consistent with the treatment. Different therapist do it on their own way. Each of them have entire different recommendations. Worst of all , no way of contacting them. Not answering the phone or returning to the messages and voice mail. Worst of worst. Extremely disappointed

Comment

I had my fat cavitation and RF session today in Roxburgh Park with a lovely new staff member. She was very professional, very lovely to talk to and has shown great knowledge. Very happy with the service provided.

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Fiona is such an amazing human being. She treats customer with love and care.

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my results i can’t complain service been very good every male with hair needs to give it a go

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the best thing i have spent my money on,should have done laser full body years ago service has been very comfortable and advice has been very helpful