ZINK the element of hair - Norwood (244 reviews)

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When I think of going to the hair dresser, I simply get so excited. Leaving the hair dresser is the one time that I truly feel my most beautiful. The experience I had at zink was not enjoyable at all. Firstly I was told I would be left sitting there for 20 minutes with the hair dye in my hair. The lady walks off and leaves me there for 40+ min. Not one checkup to ask how I was or update me. After that not only was I not asked how I wanted my hair to be styled, I was left leaving the salon feeling insecure, ugly, and above all ripped off. Will definelty not be recommending this place. I didn’t bleach my hair blonde, simply dyed it brown. Other hair salons Charged $70 for a dye brown, for the exact same quality as zink, if not better. When zink charged me $255 Leaving me to feel insecure and ugly. After sharing the price and this experience with my friends, they advised me that my simple hair dye brown, costed way more than their full head dyed blonde. They were all outraged at the price and none of them will be coming to zink. This experience has warded me off ever wanting to go back to any hair dresser again as I simply do not ever want to feel like I paid nearly $250 to feel like the ugliest human on the planet. As I was sitting there for 40 minutes waiting , I noticed many other customers sitting waiting with no body tending to them, half the staff was sitting out the back doing god knows what. I understand that hair dye needs to sit in the hair, but at other hair dressers salon, the ladies have come over to me multiple times to check on my hair, update me on the time, ask me how I’m feeling and etc, which did not happen to me once at zink, leaving me to feel as if I was simply not cared about. I understand that I also got a treatment and “TRIM” but I’m just completely baffled about how those could simply all cost $245, when like I’ve said I’ve gotten all 3 of those things, plus a blow dry and styling for the exact same quality with a much more enjoyable environment and experience for around $120. The time I bleached my hair blonde at zink over 2 years ago costed the exact same money as a simple dye brown :,) just in complete shock. I understand we pay for the product , but we also pay for the experience. I feel ripped off that I had such a horrible experince and start to my day and that I now have to finish the rest of my day feeling ugly and insecure. Now the lady did the best she could and I love the colour so much, next time I would just appreciate some more check ins as to how I’m feeling, an accurate time frame as to how long you’re gonna leave me sitting there and maybe ask how I would like my hair to be styled next time. Thankyou for your time

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$200 for 2 trims and a dry off was a bit over the top. Didn’t like it at all.

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Shania is lovely, very knowledgeable and I really appreciated the sample products I was given to try.

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You could have a Pensioner discount

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Initially enjoyed the advice my hairdresser provided and overall I do like my hair, however, I felt like an inconvenience nearing the end of my hair cut when I requested to go shorter. I felt she was annoyed, and rushed the cut to finish and tend to her next client. I understand that she had another client, but the salon was not busy and I felt the multiple other hairdressers could have assisted if necessary. I requested styling on my initial booking but felt like an inconvenience for requesting it, nor was it offered. I had to go home and style it myself.

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Was very happy with the outcome but wasn’t given the opportunity to explain what I really wanted to the hair dresser she kinda just did her own thing but it did turn out very nice so I’m happy with it. I had a different lady today than I usually do but absolutely love the Brighton zink salon