Miss Gertrude (3420 reviews)

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A bit dissapointed regarding the whole process! I felt like i was a nuisance. Nothing was explained to me and nobody made any attempt to initiate any conversation with me. I do understand that it is a busy salon and you had a certain amount of time allocated to each customer but I have paid for this service.

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I’d really like to be contacted about my experience here today. Please call me on 0408455897

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I don't enjoy spending $98 on a 25 minute haircut that looks terrible. The hairdresser seemed like a nice person trying their best but if I wanted to be misinterpreted, get no advice and walk out with a terrible hair style I would have gone to Just Cuts and saved myself some money. I feel swindled. Fuck it, next time I am going to Just Cuts.

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Not what I wanted - will not bother coming back to get fixed. Extremely overpriced!!

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I was happy with the service but really unimpressed with how my hair turned out. The foils/balliage were not noticeable nor was the trim. I walked out 3 hours after arrival looking much the same as how I had arrived. The colourist offered to fix the colour as he acknowledge it was not noticeable but I couldn't be bothered waiting any longer. I was overwhelmed by the cost $265. Will not return.

Comment

I unfortunately had a not pleasant experience on Saturday. I showed two photos of how I wanted my hair to be styled and I knew throughout the appointment that the hairdresser was not listening to what I wanted. I walked out with a style that looked nothing like the photo. I was not happy with at all and when i got home I re did it myself. I was very upset and really struggled paying for something I knew I was going to re do when I got home. A waste of $65!! On a side note I also was not offered a drink when I sat down. My appointment was towards the end of the day however that is no excuse to be treated like the hairdresser just want to get out of there and go out for drinks or something. Up until now I have had great experiences at Miss Gertrude (when i saw Jess) but I honestly am now rethinking if I will come back.