Pure Indulgence - Springfield (2700 reviews)

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Wonderful and relaxed experience, definitely recommend!!

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I was booked in for a 60mins facial & massage at 12:30pm, the girl started at 12:45pm and finished at 1:20pm. If you are seeking an overpriced and under whelming service where staff extort your money.. this is the place to be.

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My third visit to the Springfield salon for a facial was a terrible one. The beautician was a lovely girl who did her best but the experience wasn’t enjoyable and I won’t be going back, it was a waste of money. There was no music playing in the room so for the duration of my appointment all I listened to was the street noises and some pop music coming from a store nearby. The previous facials I’d attended at the salon, I got to enjoy a relaxation massage of my neck/shoulders or feet/legs while the LED mask was on but this time I just lay there while the beautician did some clean up and sat on her chair. Eventually she came and rubbed my scalp in the same spot over and over for a few minutes before thankfully it ended and I could leave. I was very impressed with my first 2 facials but unfortunately this one was a waste of good money and I won’t be returning. I wouldn’t recommend anyone trying their expensive facials, go elsewhere where the service is more consistent.

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The girl spilt the eyebrow wax in my hair and than proceeded to cut my hair because she was unable to get it out. She than spilt it across my face, ripping out my eyelashes. I would never recommend Pure Indulgence Springfield.

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Package booked was not what I received. Overall the experience was lacking professionalism and certainly not value for money. I won’t be returning to any Pure Indulgence store.

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Not the best experience on my 3rd visit. Hot wax was dropped on my ear and hair. Bit if hair was cut off as wax was stuck. No steam done. Was not relaxing at all. I found my 2nd visit better than the other 2.