Style Express Australia (1892 reviews)

Comment

Never going back. The person I booked with didn’t do my hair as it would of had a different outcome Everyone was so nice the first time I came in but now they are all rude

Comment

I was very disappointed with the service received on Saturday. Firstly because arriving home my husband thought I was involved in an accident from the amount of colour left on my face and second, the increase of fees is unjustifiable

Comment

I made an online appointment for Saturday the 26th of August to style my hair. I received a text message 2 days prior to that appointment as a reminder and instructions on how to carefully prepare as well as showing up on time. I showed up on time and was left waiting for 20 minutes before a stylist came to greet me and start the process. It was not the stylist I had requested or booked in my online appointment. It seemed as though they double booked themselves as my stylist wasnt made unavailable until after my another stylist had begun styling my hair. Additionally, I could over hear the other stylists whispering to each other about me. The salon is mirrored entirely so it was not hard to both hear and see what they were saying. I was offered tea, coffee or water. I asked for water and the junior stylist came back with a glass of water that had lipstick stains on it. For the style I normally book (GHD curls) styling only on pre washed hair. I am usually charged $45 ($47 using card and not cash) and noticeably there was a small sign as the reception desk notifying of cost increases - which was fair but i did not expect to be charged $78 at the end of my appointment on that day as that is a $31 increase in charges. I’ve been coming to this salon for quite some time and the ladies working there are familiar with me. Overall, I was shocked to say the least. This was not a pleasant experience. I have made this review anonymous because I feel so shamed after the way I saw the workers whispering. I’m so disappointed with the service and will not be recommending this salon again.

Comment

I booked the appointment few weeks ago for myself and my daughter. When I rang I asked if Chloe could do my hair as I wanted an up style. Seeing as it was on a Sunday I was told the girls who are selected to work on that day will do it for you. Half my luck both girls were trainees and were honest to let me know they couldn’t do an up style. One of the girls rang Chloe the owner and told her what I wanted. I assumed Chloe would come in and do it. NO such luck. I’m VERY disappointed. I can’t fault or blame the trainees but the Boss should know better