The Basin Haircutters (2864 reviews)

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I usually receive great service from the Basin however at my last appointment upon leaving, paying at reception and booking another appointment for future, I received attitude and impatience from a hairdresser, waiting for me to finish so she could serve another client.

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I got the opposite of what I asked for, for $400+. Not coming back.

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I had a colour at The Basin. The hairdresser who did my consult and applied my colour was just gorgeous! Unfortunately from that point someone else washed my colour off and was so rough that my head is still sore a few hours after the fact. I then had another stylist for my blow dry and despite chatting about my fine hair and how product weighs it down, my hair was loaded with product and looked greasy when I walked out. I also paid a premium price for this blow dry.

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I booked online for a $125 foil service. I was then charged $162. This was never explained to me as to why the charge was higher. I was too hocked to really say anything. Luke talked about how much money he has made and can make. Not really appealing to listen too when your trying to relax. And then to be charged more I wasn't too impressed. The foils were nice and fine weaved and a nice result. Maybe explanation of the colour and consulting would be appreciated.

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I loved the staff and the welcome I received was so lovely. I do feel the value for money wasn’t great. I received a long hair blow dry and I knew it was going to be around $85 dollars. However if I wanted a wave it was going to be an extra $36. Other salons I have been to have done a wash and blow dry with a wave for much less

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A number of blokes are coming in to the Salon these days which is great. So any chance of having the cricket on those big screen TVs??