Salon Vogue (593 reviews)

Comment

I have been visiting Salon Vogue for almost six months now. I never have been unhappy with the service, staff or pricing... until today. I really hated the idea when they wanted me to pay advance this time for confirmation of an appointment. Having done that, I reached early for my appointment but was EXTREMELY DISAPPOINTED as I had to wait for more than half an hour (after my appointment time) for the required services, as I was in with my son for a haircut for each of us. The staff only apologized when I approached her asking for what's holding them? This was almost after 25 minutes of waiting... after my appointment time. Then, there was a wait of about 6-7 more minutes, till the hairdresser actually started with the service. Yes, the staff was cleaning the area around the chair to be used.... but happily chatting with other clients, but not letting me know about the why the wait and for how much longer...???!!! I understand that there are clients, who extend their requirements or want extra services last minute. But tell us at least!!!! But I could see my hairdressers busy with other clients, but none of them approached me to apologize for the wait. THIS IS PATHETIC. I only had my kid have his hair-cut as we had paid the advance. I now think that we were neglected as the services we required were very basic, not giving the Salon much business, as compared to other clients who were ordering expensive services. If that's not the reason, I can't think of any other reason as to why we were neglected. Pathetic. Was not expecting this treatment from Salon Vogue. It's as if my time is not important. Won't be returning for sure... because I know ... they at Salon Vogue don't care if they lose one customer.

Comment

I booked in for a blow wave, upon arriving to my appointment I was told my blow wave wouldn’t look good unless I got a treatment with it. Little did I know this would cost me an extra $40 then what I originally booked for. I was expecting the blow wave of the century for $110, by the time I got to my car the waves the lady put in had dropped completely, little to mention my appointment was at 1.15 I left the salon at 3pm. Not sure what the hype is about this place but I definitely won’t be returning or referring family and friends.

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I feel bad about giving this bad review but I came out of the experience hating my hair. I asked for a little bit of framing for my fringe, it was cut straight across, like a bob, at different lengths. When I said they’re different lengths, he was a bit surprised and did not even them up, I felt too awkward to ask for him to blend my fringe in with my hair cause of his whole attitude. He was also very rough drying my hair and curling it. I felt very uncomfortable.

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I thought tease foils for bleaching already bleached hair was a bad idea. But they're the professionals. But no. My hair became unbelievablable matted. Which in the beginning they tried to brush out of wet and freshly bleached hair without any products, not even conditioner. I had two to three people brushing out my hair at the same time and it still look them 2+ hours to get the knots out. Needless to say I have never lost so much hair before, by a very large margin. I couldn't say anything in store because I was there for seven and a half hours and just shut down, otherwise I would've broke down sobbing in the store throughout the whole process. When I came home I found broken bits of hair knotted around other strands which I had to cut off. I spent $600 for my hair to be ruined.

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Was there for 5 hours and 45 minutes for this persian lady doing my hair, she was doing a touch up on my roots. which she did not do, have about 10cm of my hair undyed from my roots and i paid $485. The whole time she was really rough with my hair, brushing it from the root instead of the ends and notting my hair even more. When washing my hair she was very rough pulling and squeezing my hair aggressively i almost had to tell her to stop. It was a horrible service, my hair is cut crooked and she did not listen to what i had wanted. Waste of my money. Never coming back there and making sure no one i know goes there as well. My hair is now splotchy and uneven.

Comment

I visited the salon on 22 Sep for layered cutting and styling. I am not happy with the results even 1 percent. My hair look way better when I style then on my own at home. I could not say that I got my hair done from the salon. My waves/curls that were done opened within an hour and I had some straight hair strands in the curls. I had visited this salon before few years back and I had liked the cut and finishing on my hair that time but this time I am extremely disappointed. I have layers in my hair many times before as well but my hair has never looked so thin before as they are looking now. Not worth it at all.