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Cream Melbourne (638 reviews)



Ranked 14 of 57 in Victoria

Level 1/296 Brunswick Street, (Enter via Johnston Street), Fitzroy, Victoria, 3065, Australia

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You can book at Cream Melbourne Fitzroy online using our Book Now button located above. Select from a list of services offered, pick your favourite Cream Melbourne staff member and book from the dates available.

"Upstairs on the corner of Brunswick & Johnston Streets, Cream Melbourne exudes Fitzroy’s eclectic vibe. Stylish, contemporary and teamed by a group of individuals with a zest and passion for hair, Cream Melbourne are renowned for Blondes, Balayage and Corrective Colouring. After 20 successful years, we’re not only still standing, we’re ready and waiting to create your dream look."


Reviewed by 638 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Cream Melbourne were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 10:00 AM to 9:00 PM
TUE 10:00 AM to 9:00 PM
WED 10:00 AM to 6:00 PM
THU 10:00 AM to 9:00 PM
FRI 10:00 AM to 6:00 PM
SAT Closed
SUN Closed

Payments Accepted

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Brands Stocked



What our customers are saying about us

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19 Aug 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Team, I love the salon and I am happy with my results. Close to $700 for a head of foils and a cut is out of control. I used to attend a top class salon in Mosman and many others, the most I ever paid was $380 for the same plus blow wave. I don't think I can justify the cost




20 Oct 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I find the basin chairs so uncomfortable, I honestly dread getting my hair washed, however all other aspects are great.




30 Jan 2024
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

The overall experience was lovely by the hairdresser. Unfortunately, someone else took over to do my hair wash, and it was really bad. My dry hair still felt like it had dye on it, it felt really crunchy. I love my time on the hair wash, but this was one of the worse one's I've ever had. Please note: the girl who dried my hair was someone different and she was lovely, same as the guy who dyed my hair.



Seddon
29 Jun 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Hello, Thanks for a lovely visit. I was a bit sticker shocked with the price of the treatment and cut (I did not have time for a style) and the price was not reduced. Compared to. Other visits/salons the price was substantially higher, without much difference in service or quality. The services I received were great, but the outcome was not much different to services I have received in the past except for the price. Nearly double the cost. Love the salon, and hairstylist ect. The cost just seemed a bit exorbitant. So much so I messaged my girlfriends and they too were shocked, For your reference I previously have gone to Edwards and Co and Studio Meta. Thank you!

Response from Cream Melbourne

Thank you for your review and although it hasn't 'measured up' to our usual standard it is always great to receive feedback. I'm sorry you did not feel that you got value for money, and you should have received a quote prior to the service, but we price all our services around many factors, one being the prices in the industry amongst our competitors, that said, some thing obviously went wrong and for that we are sorry. However, we would like to offer you a complimentary blow dry/styling when you feel that you would like to use it and then hopefully we can make it up to you. Regards The Cream team

Posted on 01 Jul 2021


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