Ella Baché - Bairnsdale (1592 reviews)

Comment

Professional and friendly service.

Comment

Excellent Service

Comment

Technician was lovely and very helpful, enjoyed the facial but was surprised and disappointed by the pedicure. No pedicure chair, just a foot soaking bath on the floor the same as the one I have at home, no equipment like a hard skin remover/shaver just again a foot file like I have at home. Because I had to sit on massage table for the pedicure, I had to lift my foot up the whole time during the appointment for the technician to be able to see and work on my feet, which was exhausting and caused muscular spasms, was the opposite of what I needed in a pedicure. I think investment in pedicure massage chairs such that are carried in nail salons is required, this has the foot bath in it which they need not carry away, reduces mess and its at a working height for the technician preserving their back and not requiring clients to hold up their legs. Also on the booking site, whilst very handy to have online booking there is no place to put gift voucher, which means ella bache takes out money prior to appointment which is then returned at appointment on presentation of voucher, since its weeks between booking and appointment your out of pocket that money until your appointment time even though you have a voucher.