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Serenity at the Avenue (1434 reviews)



Ranked 26 of 48 in Queensland

86-88 Woodward Streets, Shop 1, Edge Hill, Qld, 4870, Australia

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You can book at Serenity at the Avenue Edge Hill online using our Book Now button located above. Select from a list of services offered, pick your favourite Serenity at the Avenue staff member and book from the dates available.

At Serenity at the Avenue, we aim to provide you with a tranquil haven where you can escape the outside world........... for a moment. We offer you the opportunity to enjoy the restorative sensations of massage, the delight of gentle body exfoliation and the renewing results of professional skin care....... it is a pleasure to welcome you to our world.


Reviewed by 1434 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Serenity at the Avenue were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 9:30 AM to 6:00 PM
WED 9:30 AM to 6:00 PM
THU 9:30 AM to 7:00 PM
FRI 9:30 AM to 6:00 PM
SAT 8:30 AM to 1:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Brands Stocked



What our customers are saying about us

Commented reviews only




Bungalow
24 May 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Mooroobool
23 May 2013
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

Although I've used Serenity for treatments such as waxing, brazilians & eyebrow shaping in the past, I've only recently started going there for IPL treatments - after only 2 treatments the results are 10 times better than those I was getting after having 7 IPL sessions at another Cairns salon. Kendall was excellent in explaining all aspects of IPL, how to look after the treated area etc. She's also a great laugh and I would highly recommend her and her salon for any treatments. P.S. Bec also does fabulous eyelash extensions!

Response from Serenity at the Avenue

What a fantastic review! Thank you! Looking forward to pampering you soon :) And having a giggle too :) Kendall

Posted on 20 Jun 2013



Stratford
23 May 2013
Overall Environment Care

Service Quality & Prof. Advice

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Comment

Fantastic as always. Best beauty in the north!



Kanimbla
22 May 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I really enjoy the experience at Serenity. My only gripe is with the cost of treatments. They are some of the highest I would say in Cairns. Yes, the atmosphere is lovely, however for me, i am primarily concerned with the end result. From my experience, other salons who don't charge as much deliver the same final result. So, given the current economic climate, there is a chance I would opt for another salon in the future. Or, keep using Serenity, but go back less frequently. As an example, eyebrow waxes are about $28 at Serenity (?I think). There are other places in Cairns who have charged $15-18 for the same service. Given it's usually a 5-10 minute procedure, it seems a big variation. I would say the same for other waxing. Has Serenity considered some sort of loyalty/points program? I would be less likely to switch if that were the case. (These comments do not need to be publicly displayed, but rather viewed hopefully by management.)



Freshwater
21 May 2013
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Value for money

Ultimate Question (Referral)


Edge Hill
21 May 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

REbecca and Kendall are fantastic. I feel very comfortable at Serenity and have recommended you to other clients.


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