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Serenity at the Avenue (1434 reviews)



Ranked 26 of 48 in Queensland

86-88 Woodward Streets, Shop 1, Edge Hill, Qld, 4870, Australia

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You can book at Serenity at the Avenue Edge Hill online using our Book Now button located above. Select from a list of services offered, pick your favourite Serenity at the Avenue staff member and book from the dates available.

At Serenity at the Avenue, we aim to provide you with a tranquil haven where you can escape the outside world........... for a moment. We offer you the opportunity to enjoy the restorative sensations of massage, the delight of gentle body exfoliation and the renewing results of professional skin care....... it is a pleasure to welcome you to our world.


Reviewed by 1434 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Serenity at the Avenue were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON Closed
TUE 9:30 AM to 6:00 PM
WED 9:30 AM to 6:00 PM
THU 9:30 AM to 7:00 PM
FRI 9:30 AM to 6:00 PM
SAT 8:30 AM to 1:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Brands Stocked



What our customers are saying about us

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Redlynch
05 Jul 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Claire has given me the best eyebrow wax I have had for some time. I will be requesting her again.

Response from Serenity at the Avenue

Thank you for such a fantastic review and for taking the time to let us know how happy you were! Claire is a new team member, and we are thrilled to have her expertise! Looking forward to seeing you again! Kendall

Posted on 13 Jul 2013



Manoora
04 Jul 2013
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

Was a pleasant experience, however the ambience was a little spoilt from hearing about counter staff's personal life for almost 30mins during my treatment.

Response from Serenity at the Avenue

Thank you so much for your feedback! It is very important to me, to ensure all of our clients are provided with a high quality of service. I would really appreciate if you would be able to contact myself at the salon to discuss this further. Kendall

Posted on 07 Jul 2013



Gordonvale
03 Jul 2013
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I have been coming to Serenity for a long time. The name of the business 'Serenity' is exactly what is offered 'Serenity'. I have a very busy and at times stressful job. So having a massage ensures my mind and body is being treated to the best in Cairns. I have tried other places but was very disappointed. Serenity has set a high standard of customer service that there is no other to compare. As soon as you walk into Serenity you a greeted with a gentle smile and a kind welcome. If I could afford a massage every week at serenity - I would. I highly recommend Serenity to all my family and friends.

Response from Serenity at the Avenue

We are so blessed to have guests like yourself that just love us! We certainly do try our best in enabling our guests to be able to escape reality and get some much deserved pampering for yourself! :) Looking forward to seeing you again soon. Kendall

Posted on 07 Jul 2013



Whiterock
28 Jun 2013
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

The staff are always polite and friendly.

Response from Serenity at the Avenue

Thank you for such an amazing rating! Looking forward to seeing you soon :) Kendall

Posted on 07 Jul 2013



Earlville
24 Jun 2013
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I thoroughly enjoyed my Hot Stone Massage & would recommend the 90 minute treatment. I am a strong believer in the benefits of Microdermabrasion & thoroughly enjoyed that treatment also. Feeling absolutely relaxed, thanks to Kendall, Claire & Bec.

Response from Serenity at the Avenue

Thank you for letting us know! We love pampering guests like yourself :) Looking forward to seeing you again. Kendall

Posted on 07 Jul 2013



Cairns
24 Jun 2013
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I am a regular at Serenity, I love treatment when I am organised enough to book Kendall in advance, though I am always happy to trust her judgment in choosing her staff. I often ring last minute and am yet to be disappointed with one of her team members. Thanks Trish

Response from Serenity at the Avenue

Thanks so much for your time and comment Trish! I really appreciate that you trust my judgement, it means alot! It is guests like yourself, that I trust - to let me know if you had any constructive criticism with any of your experiences at the salon, enabling me to provide and maintain the high quality of service we are renowned for :) Thank you again. Kendall

Posted on 07 Jul 2013


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