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Ella Baché - Capalaba (1460 reviews)



Ranked 33 of 47 in Queensland

Cnr Mt Cotton & Redland Bay Road, Shop 4 Capalaba Park Shopping Centre, Capalaba, QLD, 4157, Australia

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You can book at Ella Baché - Capalaba Capalaba online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Capalaba staff member and book from the dates available.

At Ella Baché Capalaba we welcome you to experience the luxurious specialty treatments we have on offer by our professionally trained and qualified therapists. Experience a scrumptious Ella Baché facial or body treatment in your own private treatment room, or our specially designed retreat room gives you the opportunity to sit back and relax while we pamper your hands and feet.


We also offer beauty essentials covering all your waxing needs including Brazilian waxing, lash tinting, lash extensions, and brow shaping. Our salon is located at Capalaba Park Shopping Centre next door to Mathers. 

Reviewed by 1460 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Capalaba were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 8:00 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 6:00 PM
SAT 8:00 AM to 4:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Tanning Make-up
Massage Specialist Body Treatments Hot Stone Aromatherapy Reflexology
French Manicure Gel Full Set Nail Repair Cosmetic Injections Cosmetic Fillers
Peels Acne Treatment Tattooing Laser & IPL skin treatments Laser & IPL hair removal
Microdermabrasion Spray Tan 1/2 Leg Full Leg Bikini
G-String Brazilian Hollywood 1/2 Arm Under Arm
Back Chest Packages

Brands Stocked


What our customers are saying about us

Commented reviews only




Burbank, Brisbane
20 Nov 2021
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Comment

Had a bad experience during a treatment I have received many times before. However the Store Manager was amazing, very understanding and helped smooth over and fix the issue. I will be back because the customer service is amazing.

Response from Ella Bache

Hi Isabella, thank you for your feedback. Your therapist you had for your treatment is new to our salon but not to the industry. We get all our new therapists to go through an induction process. We have addressed your feedback through training so this wont happen again. I'm glad Claudia was able to assist at reception and look forward to seeing you for your next treatment. Kindest regards Belinda Beauty Therapist/Salon Owner

Posted on 22 Nov 2021

Capalaba
17 May 2022
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Comment

I feel terrible giving a poor feedback. However, I received a gift card from my daughter for an Express pedicure which costed her $65 from Carindale store. I went to Capalaba for the pedicure. I was expecting a foot bath, lofa and nail care. all I received was my nails cut and filed and nail polish applied. I asked the lady who did the service why I did not receive the full treatment and she said that it is not included even though on the web page an express service for $55 included the above. apart from that my nails were not cut as she said they were too strong. I was disappointed as my cuticles were not even attended too or nails were not buffed. I also paid $55 for an express manicure. Again my nails were cut and then polish applied. I had to keep asking for my nails to be filed as they were sharp at the edges. There wasn't any cuticle treatment or nails buffed. $110 for my nails to be cut and painted I think is extravagant especially for a pension. I recently had a knee reconstruction and awaiting for a shoulder recon. I am unable to bend and take care of my feet. Hence I asked for a pedicure voucher from my daughter who was under the impression she was paying for a treatment. I thought while I was getting a bit of foot pampering, I would have my hands done too. But so disappointed with this treatment. I have been to Elle Bache salon at Carindale and was always happy. The way the service is worded on the brochure is a bit misleading. Whereas the webpage does say from $55 the pedicure and manicure is more than just nails clipped and nail polish applied.


Birkdale
02 Jun 2021
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Hamilton
05 Oct 2019
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Ormiston
22 Mar 2022
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Comment

The therapist was brilliant. I cannot fault her. The rooms are very noisy, not only because its in a shopping centre but people moving furniture in the room next door. I was looking into a light during the facial and the only time it was blocked was when my mask was on. Bed also squeaking.

Ormiston
16 Feb 2022
Overall Environment Care

Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

There was a lot of noise from outside the room.

Response from Ella Bache

Hi, I'm really sorry your treatment was noisy today. We do try our very best to cancel out unwanted noise. Unfortunately we are located in a Shopping Centre. If you can, please send me your contact details so we can discuss this in a more personal manor, then we can provide compensation. Kind regards Belinda Beauty Therapist/Salon Owner

Posted on 17 Feb 2022
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