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Ella Baché - Capalaba (1460 reviews)



Ranked 33 of 47 in Queensland

Cnr Mt Cotton & Redland Bay Road, Shop 4 Capalaba Park Shopping Centre, Capalaba, QLD, 4157, Australia

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You can book at Ella Baché - Capalaba Capalaba online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Capalaba staff member and book from the dates available.

At Ella Baché Capalaba we welcome you to experience the luxurious specialty treatments we have on offer by our professionally trained and qualified therapists. Experience a scrumptious Ella Baché facial or body treatment in your own private treatment room, or our specially designed retreat room gives you the opportunity to sit back and relax while we pamper your hands and feet.


We also offer beauty essentials covering all your waxing needs including Brazilian waxing, lash tinting, lash extensions, and brow shaping. Our salon is located at Capalaba Park Shopping Centre next door to Mathers. 


Reviewed by 1460 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Capalaba were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

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Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 8:00 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 6:00 PM
SAT 8:00 AM to 4:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Tanning Make-up
Massage Specialist Body Treatments Hot Stone Aromatherapy Reflexology
French Manicure Gel Full Set Nail Repair Cosmetic Injections Cosmetic Fillers
Peels Acne Treatment Tattooing Laser & IPL skin treatments Laser & IPL hair removal
Microdermabrasion Spray Tan 1/2 Leg Full Leg Bikini
G-String Brazilian Hollywood 1/2 Arm Under Arm
Back Chest Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Capalaba
17 May 2022
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Comment

I feel terrible giving a poor feedback. However, I received a gift card from my daughter for an Express pedicure which costed her $65 from Carindale store. I went to Capalaba for the pedicure. I was expecting a foot bath, lofa and nail care. all I received was my nails cut and filed and nail polish applied. I asked the lady who did the service why I did not receive the full treatment and she said that it is not included even though on the web page an express service for $55 included the above. apart from that my nails were not cut as she said they were too strong. I was disappointed as my cuticles were not even attended too or nails were not buffed. I also paid $55 for an express manicure. Again my nails were cut and then polish applied. I had to keep asking for my nails to be filed as they were sharp at the edges. There wasn't any cuticle treatment or nails buffed. $110 for my nails to be cut and painted I think is extravagant especially for a pension. I recently had a knee reconstruction and awaiting for a shoulder recon. I am unable to bend and take care of my feet. Hence I asked for a pedicure voucher from my daughter who was under the impression she was paying for a treatment. I thought while I was getting a bit of foot pampering, I would have my hands done too. But so disappointed with this treatment. I have been to Elle Bache salon at Carindale and was always happy. The way the service is worded on the brochure is a bit misleading. Whereas the webpage does say from $55 the pedicure and manicure is more than just nails clipped and nail polish applied.



Burbank, Brisbane
20 Nov 2021
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Comment

Had a bad experience during a treatment I have received many times before. However the Store Manager was amazing, very understanding and helped smooth over and fix the issue. I will be back because the customer service is amazing.

Response from Ella Bache

Hi Isabella, thank you for your feedback. Your therapist you had for your treatment is new to our salon but not to the industry. We get all our new therapists to go through an induction process. We have addressed your feedback through training so this wont happen again. I'm glad Claudia was able to assist at reception and look forward to seeing you for your next treatment. Kindest regards Belinda Beauty Therapist/Salon Owner

Posted on 22 Nov 2021




23 Nov 2021
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Comment

My daughter Charlotte got her eyebrows waxed for her formal. Her skin has been damaged and is an open wound and wax got in her hair



Carindale
29 Aug 2024
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Birkdale
22 Aug 2020
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Comment

My eyebrows were waxed and tinted and are uneven. She took way too much hair out and I now have extremely thin brows. They start really far apart from each other.




22 Jan 2022
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I usually see Claudia who is fantastic! Unfortunately she wasn’t available this weekend so I saw another beautician. The eyelash infills look awful, uneven, gappy. The clinician didn’t wear a mask whilst doing my lashes which may not be a issue for others but as a nurse I can’t afford to risk any potential exposure of Covid. I would never return to the store if it wasn’t for Claudias amazing work.

Response from Ella Bache

Hi Christabel, thank you for your feedback. Our therapist are all provided with masks and are told its essential to wear facial masks while at work. I have tried to call you this morning and will do so through out the day. Your therapist you had on the weekend is a young junior and we will address your feedback with her by providing extra training. Thank you for your ongoing support. Kind regards Belinda Salon Owner/Therapist

Posted on 24 Jan 2022


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