Ella Baché - Carindale (1248 reviews)

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When told that I wanted to keep the shape of my brows, the technician made one of my eyebrows shorter than the other

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Whilst I enjoyed the overall facial "Hydrate me Experience". My therapist was knowledgeable and very experienced. I would not re book at the moment. Many usual extras were not available due to COVID restrictions. Hot towels were not part of the treatment, rather disposable tissues. Refreshments were not offered, no water even. The One hour therapy also was short by 10 minutes which was disappointing as the voucher was a gift. Additional time was also taken up with product advice for further sales.

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Website is difficult to find how to select tint of eyebrow, lash and brow wax

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My therapist was running late by 15 minutes . No one bothered to tell me so. I was ready to cancel when she finally appeared. My eye lash tint is hardly noticeable, particularly on bottom ladhes. I had my eyebrows tinted and the therapist has added tint to brow skin to give brows volume. It looks awful. Never again will I go to Ella Bache at Carindale.

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The therapist was lovely. Her pressure and technique was really good however I felt like she rushed through the massage. The Massage was half the time it usually is. She was extremely noisey, cleaning up while the mask was on and left the room. In previous treatments this time is for a head or hand massage. A short but very good hand massage was provided but would have lasted 1 minute max for both hands. The treatment was nice but I was disappointed. It definitely wasn't worth $140.

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Please remind staff not to talk loudly outside the room whilst treatments are occurring