Ella Baché - Carindale (1248 reviews)

Comment

Whilst I enjoyed the overall facial "Hydrate me Experience". My therapist was knowledgeable and very experienced. I would not re book at the moment. Many usual extras were not available due to COVID restrictions. Hot towels were not part of the treatment, rather disposable tissues. Refreshments were not offered, no water even. The One hour therapy also was short by 10 minutes which was disappointing as the voucher was a gift. Additional time was also taken up with product advice for further sales.

Comment

When told that I wanted to keep the shape of my brows, the technician made one of my eyebrows shorter than the other

Comment

lady accidentally used the wrong spray tanning colour on me after i asked for a medium she used the dark colour. I accepted we all make mistakes but i was not happy with my results and now the final product is way too dark for my skin tone and hair colour. Workers should always double check what they are using before spray tanning by a client rather than once its all completed. this mistake could have easily been avoided. :(

Comment

I booked a spray tanning service for the first time with Ella Bache. I asked for a dark colour and explained my skin type and my experience with other spray tans in the past where I want to go darker but I’m always a little disappointed that it’s not as dark as I wished. The lovely employer who was looking after me during my services explained to me she will be using a dark tan which will also develop over a couple of days which I also have been told at other tanning places. However, I am a little disappointed with the result of my tan. I barely look tan at all after being told they used the dark solution on me and I have quite fair, pale skin so this was a little disappointing. My family and friends didn’t even realise I had a tan at all. Overall the service was very professional and thorough just wished I received the colour of tan I was told I was going to get or hoped for.

Comment

I’d provide a higher rating if the staff didn’t constantly want to try and upgrade treatments. Also as a repeat customer the skin analysis is useless. It’s only used as a marketing tool. I’d prefer just to come in, have my treatment, enjoy it, and not be pressured into buying anything. You might attract more customers by doing so!

Comment

Not sure I would go back for waxing, even under bright light lots missed spots on legs. Facial good apart from the 10 minute sales pitch prior to starting trying to sell a more expensive facial.