Aquarius Health Spa (109 reviews)

Comment

Pool was closed Treatment was shorter than it was suppose to be. Renovations is women’s changing room with men painting which was very awkward and uncomfortable. Had I been made aware that the pool was closed and men would be in the female changing rooms I would have rescheduled my booking

Comment

Please can you increase the temperature of the main swimming pool in the mornings as it is too cold. Thanks

Comment

Just a few little things could be improved: there was no music for much of my spa journey. Some of the products were put in me quite cold and the treatment beds are quite uncomfortable. The tea was not refilled in the change room. It was a bit unclear on where to put our robes, etc and the lockers are difficult to use. No one monitoring the bar at times. Could be a really great place with some attention to detail.

Comment

Cleanliness of locker room needs attention. Dirty lockers , dirty floor and items thrown on top of lovers that been there for months. Cleanliness of showers … seriously need a regular clean. Hair in drains for months, broken shower heads, do t think it’s ever been sanitised/cleaned with disenfectant on regular (daily) basis. Facility cleaning standard/regularity would be 1 star (not 5 star facility standard) have often seen razors/used Band-Aid’s left in showers for days at a time. Toilet area… unserviceable toilets for weeks. Smells and lacks cleaning. Again, have seen human remains on rims of toilets for days at a time… demonstrates lack of attention given to basic cleaning of facility. Nice facility, however cleanliness is the major issue.

Comment

The male toilets are often dirty. The place seems old and run down.

Comment

I have always loved my visits to Aquarius and the value of the casual day pass is unrivalled however on my recent visit, the extreme focus on silence or being quiet has taken away the enjoyment of a girls day at Aquarius. This is a disappointment considering the amount of Hen's parties that are booked at that facility. There was one very precious person there on the Saturday I was there with my friends as well as a hens party, the manager spent the whole time making one person happy by enforcing the quiet levels. All of us were there and spending money and I think that it would be unlikely that anyone would recommend having any sort of girls function there again. The staff were lovely but I think their focus was not in the right direction on that day.