Enlightened Hair Studio (1895 reviews)

Comment

Not a good experience. No consultation before the hairdresser went off to mix up colour. Was all about rushing. Didn't listen to a word I said when I tried to say what I came for. My roots are now lighter then the rest of my hair. Asked for three inches to be cut off all over. Just got cut straight across the back, didn't go by how it was already cut. Very disappointing, now have to go elsewhere to get fixed.

Comment

Booked in for a full head of foils toner etc. Told the hairdresser what I wanted. Left with grey hair. Slept on it as I didn’t want to be rude and to see if I liked it. Didn’t like it, called the salon and let them know. They offered for me to come back so they could re tone it so I did. Now I have this weird caramel blonde with some brassy violet streaks near my fringe. Called them again to let them know they’ve ruined my hair. Offered for me to go back a third time for them to fix it (for free) but honestly I spent $280 on essentially ruining my hair, i don’t want to go back a third time. I have to work too at some point. While the offer from the manager was nice, I am waiting to hear from the Owner. I want my money back for the disaster that happened to my hair but I haven’t heard from them yet which is why I’m leaving this review.

Comment

Unfortunately I was really disappointed with the outcome of my hair this time, I asked for by blonde to be broken up and tonned down instead it’s grey/white at the top and if anything more blonde than before, perhaps there was a miss communication between me and the hairdresser, I’m unsure, but overall I’ve been left very disappointed which is a shame as I’ve always been happy with enlightened before this. As I didn’t pay for a blow dry I didn’t see the exact colour until I’ve returned home and dried it, this meant I wasn’t able to discuss the colour with the hairdresser who did my hair.