Enlightened Hair Studio (1895 reviews)

Comment

Very lovely salon and all girls seem to be very nice. The only thing I will suggest is perhaps not to spend too much time working out the cost of the consult first - that seemed to take the lady I had a lot of time before she got to my hair - other than that all was great

Comment

The salon is good overall as this was my 3rd visit, however, when I entered the salon the lady on the reception escorted me inside for a haircut and asked if you would like some tea, water or coffee. I asked for coffee and never got one, not that I was going crazy about a coffee but this definitely shows a negative about the customer service. Definitely want to say the lady who did my haircut was really good and professional. Will be going again for my hair but won't be expecting anything else

Comment

I have been a regular at Enlighten for several years and always have such a positive experience. It’s my favourite place to come, as I know I leave feeling fresh, fabulously amazing and the staff are always wonderful and friendly. It’s usually a great friendly vibe! This time however was not one of those great times 🥹.

Comment

The hairdresser Tarlia was brilliant ! Best one i have had at this salon, she is the first to get my colour perfect, very happy !

Comment

Very disappointed by the price increase and removal of the packages. I love the job completed and service but will compare prices with other salons before returning. Pricing seems more like you would expect to pay in the city or subiaco than a local salon.

Comment

I arrived on time and sat there for 30 mins before anyone attended to me. I was almost ready to go back to the counter and ask if I had been forgotten.. I specifically booked in with a certain hairdresser who was recommended to me and waited weeks for this appointment as she was quite booked out. She was lovely but she just put the colour on my roots and never touched my hair again. An apprentice put the colour through the ends and washed my hair then the original hairdresser told me someone else would blowdry it then she would be back to cut it shortly but I never saw her again. The hairdresser who blowdried it asked if they could cut it and I felt as though I was put in the spot and couldn’t say no. Not overly impressed with the customer service but I am happy with the colour I got and the price I paid.