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Ella Baché - Charlestown (1975 reviews)



Ranked 48 of 50 in New South Wales

Charlestown Square, Level 2, 30 Pearson Street, Charlestown, NSW, 2290, Australia

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Visit the Ella Baché - Charlestown website




You can book at Ella Baché - Charlestown Charlestown online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Charlestown staff member and book from the dates available.

Ella Baché Charlestown is a multi-award winning Newcastle beauty salon conveniently located in Charlestown Square.  Our team consists of professional, diploma qualified therapists who always strive to provide the very best in customer service and excellence. We have created an environment where clients experience a full retreat in indulgent surrounds. 


We offer a large variety of day spa treatments to suit all clients, including both women and men. Exclusive Ella Baché facials, specialised facials, relaxation massage, hot stone massage, body treatments, gel nails, waxing and spray tanning to name a few. 


Awards
Winner - National Therapist of the year - 2017
Winner - NSW State Therapist of the year - 2017
Finalist - NSW State Salon of the Year - 2017 
Winner - Franchisee of the year - 2016
Winner - NSW State Therapist of the year - 2016 
Finalist - NSW State Salon of the Year - August 2016 
Finalist - Franchise Council of Australia NSW Excellence - 2016
NSW Therapist of the month - 2016 
NSW Salon of the month - 2015 
NSW Therapist of the Month - 2015 
Winner -NSW State Therapist of the Year - 2015 
Finalist - Lake Macquarie Business Excellence Awards - 2015 
NSW Salon of the month - 2015 
Winner - Outstanding New Business Award - 2014 
NSW Therapist of the Month - 2014 
NSW Salon of the month - 2014 
Finalist - Lake Macquarie Business Excellence Awards - 2014 
NSW Therapist of the Month - 2013 


Reviewed by 1975 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Charlestown were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 5:30 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 5:30 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Tanning Make-up Massage Hot Stone Peels
Acne Treatment Laser & IPL skin treatments Laser & IPL hair removal Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages


Brands Stocked



What our customers are saying about us

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31 Dec 2020
Overall Environment Care

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Ultimate Question (Referral)

Comment

I have been using Ella Bache for a couple of years and am satisfied with the services. This visit was booked in advance and I had requested appointment with a particular therapist or requested to not have a particular therapist. I was surprised to see on arrival that I was booked with the therapist I did not want. She’s perfectly fine it’s just she doesn’t suit me. Disappointed.




20 Sep 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I came in for a spray tan, and am overall pleased with the result. However, I would have loved to have two coats on my legs as this is where it is most important for me to be tan. The formula is quite sticky, and when I got home a lot of the guide colour had rubbed off and I was worried that the result would be patchy. That was thankfully not the case!




18 Oct 2017
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

A nice atmosphere at Ella Bache Charlestown. The staff were friendly and helpful.




23 Nov 2023
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I have been using Ella Bache for about 10 years and feel that over time especially the last 18months. It has deteriorated. I had a lash tint and feel that the last few times has been rushed (they were running late to which I was kindly notified) leading to the tint not being left on very long and therefore not lasting very long. I have also noticed a difference in regards to previously 18months ago the beautician would offer to do a hand massage or head massage while waiting for the tint to be ready to take off. As a revisiting client I am have disappointed.



Birmingham Gardens
01 Mar 2023
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I have this treatment every year. It's the full body exfoliation, massage and facial package. This year things were a bit different. Instead of having my exfoliation and then rinsing of before my massage the two were combined. On the exfoliation the entire front of my legs and feet were missed. In regards to the massage there was very little time spent on the front of my legs. There was also no time spent on my hands except when she applied the scrub. In the past this experience usually takes 2 1/2 hours I was out of there in 2. For $390 I expect more.



Nsw
16 Jul 2021
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I was disappointed that the facial I booked was for 75 minus yet I feel it was just a little over 60 mins. I went in 5 mins late, took another 5 mins to consult and get changed and then I came out 5 mins early. The therapist was a lovely young lady. The room was dark and warm with relaxing music. My skin felt amazing afterwards and I felt no pressure to purchase the products. Overall a lovely facial, just wish it had gone longer.


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