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Ella Baché - Charlestown (1975 reviews)



Ranked 48 of 50 in New South Wales

Charlestown Square, Level 2, 30 Pearson Street, Charlestown, NSW, 2290, Australia

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Visit the Ella Baché - Charlestown website


You can book at Ella Baché - Charlestown Charlestown online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Charlestown staff member and book from the dates available.

Ella Baché Charlestown is a multi-award winning Newcastle beauty salon conveniently located in Charlestown Square.  Our team consists of professional, diploma qualified therapists who always strive to provide the very best in customer service and excellence. We have created an environment where clients experience a full retreat in indulgent surrounds. 


We offer a large variety of day spa treatments to suit all clients, including both women and men. Exclusive Ella Baché facials, specialised facials, relaxation massage, hot stone massage, body treatments, gel nails, waxing and spray tanning to name a few. 


Awards
Winner - National Therapist of the year - 2017
Winner - NSW State Therapist of the year - 2017
Finalist - NSW State Salon of the Year - 2017 
Winner - Franchisee of the year - 2016
Winner - NSW State Therapist of the year - 2016 
Finalist - NSW State Salon of the Year - August 2016 
Finalist - Franchise Council of Australia NSW Excellence - 2016
NSW Therapist of the month - 2016 
NSW Salon of the month - 2015 
NSW Therapist of the Month - 2015 
Winner -NSW State Therapist of the Year - 2015 
Finalist - Lake Macquarie Business Excellence Awards - 2015 
NSW Salon of the month - 2015 
Winner - Outstanding New Business Award - 2014 
NSW Therapist of the Month - 2014 
NSW Salon of the month - 2014 
Finalist - Lake Macquarie Business Excellence Awards - 2014 
NSW Therapist of the Month - 2013 

Reviewed by 1975 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Charlestown were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice
Value for money
Ultimate Question (Referral)

Opening Hours

MON 9:00 AM to 5:30 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 5:30 PM
THU 9:00 AM to 9:00 PM
FRI 9:00 AM to 5:30 PM
SAT 9:00 AM to 5:00 PM
SUN 10:00 AM to 5:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Tanning Make-up Massage Hot Stone Peels
Acne Treatment Laser & IPL skin treatments Laser & IPL hair removal Microdermabrasion Spray Tan
1/2 Leg Full Leg Bikini G-String Brazilian
Hollywood 1/2 Arm Arm Under Arm Back
Chest Packages

Brands Stocked


What our customers are saying about us

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04 Oct 2023
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Comment

I am paying for a service and detest being left for long periods when the time could be used to provide hand, arm and foot massage.



25 Jun 2024
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Comment

The quality of the waxing experience was not of the standard I am used to from this establishment. My top lip was very red and there is a welt that is not very attractive. The eyebrow wax was also not satisfactory. Disappointed for first time.


19 Nov 2018
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Ultimate Question (Referral)

Comment

The staff were professional and the premise was beautifully presented however the quality of the actual service, the massage, was disappointing- I requested a firm pressured massage upon entry when filling out my form but the massage was very light. During the therapy I asked again for the therapist to spend more time on my shoulders with firm pressure but more time was spent on my legs and less time on my shoulders with very light pressure applied. Overall the experience was a 5/10 as the massage therapist was very friendly and profess but the massage itself was dissatisfying.


26 Mar 2019
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Comment

The service was awesome. But staff kind of pushing you to buy their products which would cost couple more hundreds.



22 Sep 2017
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Comment

First time I went was excellent. Second time they couldn't find my details and wasn't nearly as good. Wax was very hot and left me very red and puffy.



20 May 2023
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Service Quality & Prof. Advice
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Ultimate Question (Referral)

Comment

I had an appointment for a lash and brow tint with a relatively new girl- normally the service is great but today I just thought she hadn’t had enough training or didn’t know what the normal Ella bache service is. Normally when I get my eyelashs tinted they constantly ask if my eyes are stinging and when taking the dye off will get a wet cloth and a bowl and slowly take the dye off then ofer a tissue if they’re stinging (which they always are), today I’m not sure what she was using but it felt like an alcohol wipe and was really uncomfortable. She then took my eyebrow dye off and my eyes were left stinging- I definitely should have said something but I’m just not that kind of person lol. She was really really lovely I just felt like she needed a little more training. Still going to come back of course. All with love xxxx
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