Milano Hair Studio (1232 reviews)

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I was very impressed with Gaby. I initially was hesitant as she’s young (unpleasant experiences in other salons). Gabby took a lot of care and time to give me the look and style I wanted and surprised me with something I hadn’t personally tried before but wanted to. My hair stayed styled for days and it’s the most I’ve gotten out of a blow dry to date-highly recommend.

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I am always very happy with the end result when I visit Milano. If I were to mention anything it would be perhaps that it is slightly frustrating to be asked to wait. I had a beautician appointment at 1.00pm with hair at 2.00pm. I was sitting in the chair for hair at 10mins after 2pm and was advised then that the person I had booked (via online bookings) was going to be another 10-15min and would I perhaps like to come back, so effectively would have been pretty much half an hour later from 2pm. I asked if someone else could do it, which thankfully they were able & I was grateful for this. The other surprise was that when I booked I was quoted $160 but ended up paying $210, I thought I had booked a hair colour, cut & blowdry. When I was told the ends had to be done I didn't realise this was an additional expense. Perhaps I was being a little dense! But it wasn't really explained that this is fact an additional service! My treatment at Flawless You was fabulous and I was extremely happy with this service.

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When I arrived at the reception, the receptionist didn't seem friendly. She was talking on the phone and ignored me, keeping me waiting for a few minutes. When I told her my name and of my appointment, she looked at me as if I was someone who had just strayed into the saloon. She obviously couldn't find my name even though I had phoned to make my appointment last week. This was not a good start for the visit. The rest was fine.

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Cathy is very experienced at Threading, hard to find someone who uses this method for eyebrows in Australia! Much better than waxing!

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Frankie Paolo and Maria are all great!

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I love it that all the staff say hello and interact with all the clients and just not the client they are working with. The salon is clean. I am an advocate for Paolo and Maria! They are also very generous within the community. And I always love my hair. Everyone always comment on how great my hair looks! What else could a girl ask for! And now Frankie makes the team even better! LOL