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Luxe Concept Salon (2058 reviews)



Ranked 47 of 48 in New South Wales

345 Victoria Avenue, Chatswood, NSW, 2067, Australia

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Visit the Luxe Concept Salon website




You can book at Luxe Concept Salon Chatswood online using our Book Now button located above. Select from a list of services offered, pick your favourite Luxe Concept Salon staff member and book from the dates available.

Welcome to the Luxe life


Situated in the exclusive Chatswood Chase shopping centre, the award winning Luxe Concept Salon exceeds in providing a luxurious five star salon experience.


Conveniently located on the lower North Shore, Luxe offers a strong team of international stylists, each educated in some of the world’s best salons, taking the concept of hair to a new level.


Specialising in precision cutting, creative styling and co


Reviewed by 2058 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Luxe Concept Salon were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON 9:30 AM to 4:30 PM
TUE 9:30 AM to 4:30 PM
WED 9:30 AM to 5:30 PM
THU 9:30 AM to 9:00 PM
FRI 9:30 AM to 5:30 PM
SAT 9:00 AM to 4:30 PM
SUN 9:00 AM to 3:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Extensions


Brands Stocked



What our customers are saying about us

Commented reviews only




East Killara
20 Nov 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Hornsby
21 Nov 2022
Overall Environment Care

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Value for money

Ultimate Question (Referral)


Chatswood
23 Nov 2022
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Value for money

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Comment

Thank you Erin.



Willougby
23 Nov 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Had balayage for a few times here. The whole experience is good except this time the final look I got is a bit different than the picture I showed to the hair dresser. I would expect a better result considering how much I paid.




26 Nov 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Comment

I'm disappointed to report that my experience was poor, rushed and resulting in a unsatifilatory result. I arrived 1 min before my scheduled appointment and was seated immediately. I then had to wait 7 minutes before my stylist was ready, and when she arrived she didn't appear to have much time to listen carefully to my needs and desired outcome. It seemed like she was annoyed that I had brought in pics and references of my what/how I like my hair to look like. I was specific about the lengths I desired and what techniques I prefer to be used, my stylist immediately began cutting my sides to what I could tell would become way too short. I re-iterated that I just want the sides tidied up and not too short, she seemed to suggest that she understood and continued cutting away. A few cuts in she was immediately distracted by other duties she needed to do, walking away from me without explaining anything just walking away to another part of the salon. My stylist came back and made 2-3 more cuts and then again needed to chat to some one else in the salon, she appeared to be unfocused and completely distracted by her other work that was running late. I felt I didn't get the full attention of my stylist and that she needed to rush through my hair to get to some other work that was more important. The girl doing my shampoo was the best part of the experience but I was disappointed by the lack of head massage 'ritutation' offered at other salons such as Luc Espace and Tribe Lifestyle. It all seemed so hurried, the 7 minute delay to my start needed to be made up somewhere I just wish it wasn't on my haircut and my experience. My stylist put little to no effort in developing a rapport with me and felt completely disconnected from delivering a good customer experience. I feel this will be the last time I visit Luxe as I got a haircut and experience that was worse than a kids hair cut at Just Cuts.



North Willoughby
02 Dec 2022
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

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