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Luxe Concept Salon (2058 reviews)



Ranked 47 of 48 in New South Wales

345 Victoria Avenue, Chatswood, NSW, 2067, Australia

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Visit the Luxe Concept Salon website




You can book at Luxe Concept Salon Chatswood online using our Book Now button located above. Select from a list of services offered, pick your favourite Luxe Concept Salon staff member and book from the dates available.

Welcome to the Luxe life


Situated in the exclusive Chatswood Chase shopping centre, the award winning Luxe Concept Salon exceeds in providing a luxurious five star salon experience.


Conveniently located on the lower North Shore, Luxe offers a strong team of international stylists, each educated in some of the world’s best salons, taking the concept of hair to a new level.


Specialising in precision cutting, creative styling and co


Reviewed by 2058 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Luxe Concept Salon were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Opening Hours

MON 9:30 AM to 4:30 PM
TUE 9:30 AM to 4:30 PM
WED 9:30 AM to 5:30 PM
THU 9:30 AM to 9:00 PM
FRI 9:30 AM to 5:30 PM
SAT 9:00 AM to 4:30 PM
SUN 9:00 AM to 3:00 PM

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Ladies Cut Mens Cut Childrens Cut Blowdry Upstyle
Highlights Permanent Colour Lightening Semi-Permanent Colour Straightening
Extensions


Brands Stocked



What our customers are saying about us

Commented reviews only





02 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Lane Cove
08 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

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Ultimate Question (Referral)

Comment

I love going to this hair salon, the gals and the guys are all so very lovely and attentive. I would definitely recommend this very professional hair salon to friends and family ☺️



Killara
14 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)



17 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Firstly - I am truly grateful for accomodating me for the next day ( I got lucky!) for my appointment. Honestly I was trying my luck as it was so last minute and had a Christmas party the next day. I usually have Ashley/ Rose ( not sure if she is still there) do my cut and colour but I was happy trying someone new. Karla is lovely, she got the colour right and covered my greys really well. I understand she is relatively new. Just a couple of things that would help her further help her and her future customers: 1. I couldn’t help but expect the the same kind of service ( the actual hair colour, cut and customer interaction) as I have had with Ashley, Rose and Rubin. :) They are all friendly and made sure they suggested something keeping in mind what I wanted. 2. I found her to be a little bossy or at least coming across someone who wasn’t friendly and a bit bossy. She asked me about the length of the trim from the hair ends and I said an inch, she asked me whether I was sure and suggested to cut 2 inches, I wasn’t very sure but I said OK. After the colour, she asked again how much should she cut, and I said one inch. To which she replied “ But we agreed to cut 2 inches ( looking annoyed)”. I wasn’t sure why she insisted on it, thinking maybe it’s the colour etc and receded, told her to go ahead. But I decided never to go back to her again! 3. I am also aware, that it’s normal to cross sell hair products or ask the customers about it - here again she came across a little bit pushy ( likely unintentional). 4. The blow dry was not upto the usual Luxe Concept salon standards. I want to, however, mention that the intern/ young lady who washed my hair was super nice and gentle with my tangly hair, I didn’t feel a single hair pulled and didn’t have a single drop of water go on my forehead or in my ears!!! She kept checking the water temperature too, almost intuitively, so the water wasn’t too hot or cold. Also I just wanted to say again, I love you guys and generally have awesome experiences. And this feedback is purely meant for Karla’s development. You may not mention my name, as it’s not personal. Again, I took the the experience as a compromise to at least having my colour and cut done urgently!! Thanks again and Merry X’mas!



Castle Hill
19 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Lane Cove
20 Dec 2022
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

fabulous service as always! Kaitlin always does an amazing job I always leave with a confidence boost :)


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