Luxe Concept Salon (2073 reviews)

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I showed a picture of the root colour I wanted, the young girl received advice from a colleague - she is inexperienced? The young girl applied dye to my hair without showing me any colour chart or even telling me she was applying a totally different and much darker colour than I was expecting. When the dye was rinsed out and I saw myself in the mirror I was shocked and horrified, holding back from bursting out crying. I do not under any circumstance want to be so dark all over, she literally went ahead and did something I did not want! The dark colour looks horrible on me, washed out, sideburns look like Elvis Presley, I had to wear alot of makeup to my daughters engagement party and I stayed away from photo's - totally ruined the special occasion I was excited for. As soon as my grey is growing out I will have a hideous obvious stripe. I am absolutely devastated - I will be washing and putting mask treatments daily to try and fade this dye as much as I can, and must book an appointment at a salon to try and fix what this girl has done to me:(

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I absolutely loved my experience at the Luxe Concept Salon. I had the Nanoplasty treatment, so I was there for 3 hours, and I was looked after beautifully the entire time. I'm loving the result of the treatment too - thank you so much!

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I have recently had the pleasure of experiencing a haircut and color service with Andrew, and it was nothing short of exceptional. From the moment I walked into the Luxe salon, I felt welcomed and valued. Andrew’s expertise is evident in every aspect of his work. He took the time to listen to my preferences and offered insightful suggestions that perfectly matched my style. The precision of his cutting technique and the flawless application of color left me absolutely thrilled with the results. My hair has never looked this good! Andrew’s attention to detail and commitment to excellence truly sets him apart. I highly recommend his services to anyone seeking a transformative and luxurious hair experience.

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serj was incredible i hate getting my hair cut but im obsessed

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The experience of getting my hair done was great, however, the final result was not what I expected nor what I asked for. Before my haircut, my hair was coming down to hip length (and very dead) so I asked for the dead ends to come off, expecting it to end up at waist height, taking off about 3 inches, however the final result has my hair down to my bust, a lot shorter than what I expected. I also asked for long blended layers, however, the layers are quite blunt and if they are meant to be blunt, they are very uneven with many pieces at least an inch longer than the rest. My hair was cut about a week ago and I am only just noticing these issues now as I attributed the length and shape to the styling and product that was in my hair. Overall, I am quite disappointed in the way my hair has ended up looking, especially when the last time this stylist saw me, she did exactly what I asked for and was amazingly good.Attached is an image of my hair one week post hair cut, freshly washed and blow dried, however I do have images of my hair from the back and my hair prior to my haircut.

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Service with a smile, always feel welcomed. Helpful and friendly staff.