Ella Bache - Coomera (1501 reviews)

Comment

Ashley was an absolute pleasure. Lovely treatment. A lot of care taken and lovely conversation when prompted by myself.. Very Professional. I will definitely be returning to see her.

Comment

I came to your salon at upper Coomera for a second time with a gift voucher for $55 to cover a 30 min massage. Accompanying this voucher was a price list brochure that showed the massage also as $55. Prior to the massage the young lady asked would I like to add on a back exfoliation at a cost of $15 which I agreed to as my previous experience of this had been enjoyable. On completion of the massage as I went to pay I was asked for $19, four dollars extra for the massage and $15 for the exfoliation. I proceeded to point out the voucher was to cover the massage but the young lady was very insistent I needed to pay a further $4. I realise this is a small extra added cost but it is the principal of the thing, my girlfriend who had accompanied me with a view to coming herself one day was quite shocked. I don’t think I will come again as I was not shown anything that indicated where the new price had come from whereas I had a brochure that stated quite clearly the price..

Comment

My laser service on my Brazilian took less time than my underarms, this is the second time Rachel has done my services and I felt there was no attention to detail. Very different level of thorough compared to other staff members who have done the same at same salon.

Comment

Arrived on time, taken in late (which is explained) but 1hour massage only went for 45mins ☹️