Ella Bache - Coomera (1501 reviews)

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I have been there several times and find the people not super friendly. The lady who did my treatment kept leaning on my head, her hair falling in my face, she smelt like chips, got product in my eyes a lot so my eyes were red for days. I am also fairly sure i was overcharged and my deposit not deducted. Other Elle Bachés have been a better experience. I will not go back to Coomera.

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Lash lift and tint was disappointing I’ve had them done in the past but elsewhere always had great results but sadly disappointed with my visit no lift at all, also the lady doing that was doing my lashes had bad breath , a mint wouldn’t hurt

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I booked in for a deluxe pedicure but unfortunately there was nothing deluxe about it. Very basic 5 minute foot soak nails cut and painted that was it, not even a foot massage. Very disappointed would not return in future.

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I have never had a facial before, and my friend purchased me a gift voucher for my birthday. I booked my facial at Ella Bache at Upper Coomera. The experience was lovely until she tried to remove the clay mask at the end of the treatment. The mask had set like concrete and when she tried to peel it off, it was pulling at my skin and fine hairs, which was very painful. I suggested using warm water and hot towels, as the cold water she was using just made the product remain hard. It took approximately 30/40 mins to remove all the clay, and whilst the lady was very apologetic and explained she’d never used this mask before, it did not negate to anxiety and pain of the experience. I left with a very red sore face, which completely went away after a couple of hours, not the experience I was expecting for my first facial

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Lovely ladies and relaxing atmosphere, unfortunately I was unhappy with my service as my eyebrow lamination only lasted barely lasted 2 days. Unimpressed as it was alot of money and now have nothing to show for it.

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Each time I have been to Ella Bache I have had great service, this last time the girl that did my eyebrows basically held me down and ripped my head apart, she then tweezered them drawing blood on a number of occassions. I have never been treated so rough in my life and caused so much pain for such a small thing that was done. Previously I have looked forward to going in to get my eyebrows done at the store as the girls have always been caring and interested in what they were doing showing pride in their work. This time was different she was annoyed with me being there. The end of my eyebrow is now missing and there are chunks missing. So sad that this happend