Beautiloco Beauty Clinic & Spa (806 reviews)

Comment

I did the 60mins Stress relief massage done by Lucie. It was amazing. She really knows what she’s doing and I’m definitely going with her again!

Comment

NATASHA WAS VERY KNOWLEDGABLE AND PROFESSIONAL. VERY HAPPY WITH SERVICE AND I WILL BE RETURNING.

Comment

I rang & asked for a pedicure with a really good massage as my feet get very sore. I was interested in just that with no fancy hot stones etc (I explained this), the 1st lady booked me in for a 11.30 appt which was good as I had another appt ar 12:45, which I mentioned to her. I received a call from beautiloco later in the week to change the appt to 12:00. I mentioned my appt at 12:45, she said I would be out on time. I mentioned if there was enough time for the massage as that is the only reason I wanted the appt to get relief from sore feet & the polish was a bonus as I can't do my own very well. She said yes so I agreed to the requested time change. The pedicure & massage took 45 minutes, then a rush to get polish on, I left at 1pm. The lady who did the pedicure had no idea I had asked specifically for a massage due to sore feet,she said this type of thing takes at least an hour which made sense so we couldn't understand why my appt was moved to 12 instead of leaving it at 11.30. The lady was very nice but due to the rush the polish turned out messy. It wasn't her fault she did the best she could with the time she had, It was the lack of planning & communication by the front desk. Her & I felt the pressure of me being late for my appt & her not being told the complete story. I understand now it takes an hour for a foot massage to treat sore feet, a pedicure is additional, I would have liked to have been told that when I initially rang enquiring about such services.

Comment

An incredibly relaxing experience every single time. Staff are so welcoming and professional and the treatments are amazing. The facials are the best I’ve ever had!

Comment

Hi, Whilst the overall environment and customer service were good, the massage I received was disappointing. I had a voucher for a firm massage and although I informed the therapist twice to be firm - at the start and once she commenced the treatment, the massage was not firm at all. I felt that more time was spent on my legs then on my back, shoulders and neck which is where I required the work. My neck was not massage at all (I've never had a full body massage where my neck is not massaged. I often get massages).

Comment

I hope I'm spelling the highly experienced and gentle beautician's name correctly-Tijuana. I have travelled to many countries and have been to a multitude of beauty salons, mainly to have facials and to have my eyelashes tinted. Tijana rates with the best. I highly recommend her. Magda.