Ella Bache - Wollongong (980 reviews)

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Love it here. Am a regular!

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I usually struggle to relax when having any kind of treatment or massage, however I felt completely relaxed and thoroughly enjoyed the facial. Jacki was absolutely lovely.

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Unfortunately I did not have the best experience at Ella Bache Wollongong on the week of my wedding in May 2024 - I had booked in for a mani/pedi & spray tan days before my wedding and was scheduled with the young apprentice. The apprentice was so lovely and did a great job on my mani although it took about 1-1.5 hours just for my manicure. Then when she tried to do my pedi, I had shellac on and it was very difficult for her to get off - for the next hour she tried to remove this using polish remover, foil and a buffer, she buffered my toe so hard that it began to bleed. I then left after about 2-3 hours in the salon, this experience was quite stressful being 2 days away from my wedding. Admittedly, I should have had the shellac removed before the appointment to help with the pedi process and the apprentice did her best/was very apologetic. I didn't have enough time to do my pedi and had to just paint over the half removed shellac for my wedding day. I was mainly disappointed that I was scheduled with junior staff for my wedding week appointments and wanted to leave this review that for brides, I would suggest they are always scheduled with senior staff to ensure what is already a stressful time can be relaxing, timely and professional for them.

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Thankyou to the lovely ladies at Ella Bache - I left feeling very relaxed! Products smell divine too

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Always extremely professional and a wonderful experience at the Wollongong salon. Can't beat it.

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Brooke was super nice & made me feel very relaxed!