Utopia Hair & Makeup (948 reviews)

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I had a regrowth bleach and tone & I still had small dark brown spots of where the bleach wasn’t treated properly. My roots were still very warm and brassy and left with the same banding sections from my previous treatment still in my hair. I was at the understanding that this session was the final session to get a full & even all over blonde.The initial appointment I asked for was all over bleach to fix inconsistencies of the blonde and make it as even as possible, I didn’t receive that service today. I left with once again, 3 different shades of blonde. Sometimes this salon does a great job and other times it’s a miss.

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Seemed like there was a lot of in-house tension which makes the whole experience rather unenjoyable.

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I have never before had to pay $80 to get my hair trimmed. It is a simple bob and took maybe 10-25 minutes. What a shock. I did not get my hair washed as I had already washed it this morning. No one told me the price until I went to pay. As a senior pensioner this is shocking that a shop in the Fairfield shopping centre should be charging so much. Eighty dollars😡😩😡😡😡

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Very difficult to get an appointment when it suits, many days like Mondays always booked out.

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I have been coming here for a while but the last visit l wasnt impressed. The colour the lady put in was fine but after that l got a different person. I am sure the usually do two shampoos but git one only then the conditioner. The head massage felt like she didnt care. The come the blow dry l could have done a better job my self. I was dissapionted they didnt keep the first hair dresser that started my hair to keep going. Did deter me from purchasing a gift voucher for my friends 40th in a couple of weeks. I am sorry to say will be going elsewhere from now on

Comment

My hair was cut shorter on one side than the other. It's quite noticable and it was cut shorter than I wanted on the short side. After washing out the style, it looked bad.