L.M. Spa (847 reviews)

Comment

Firstly the drive in the road needs improvement! The treatment was amazing however in the room we need to be offered A pillow when laying on our back and warming or cooking eye masks as apposed to a face washer I’d prefer a weighted blanket or doona as I was cold throughout the treatment Disappointing we had to request our wine in the package and our gift.

Comment

Overall we had a good day and enjoyed the 1hr massage . However I felt the premises is a bit run down and on arrival no run down of what we can do or expect so we just wondered around and found a nice guard who took us to a place for a nice lunch . We arrived at the Spa to see what we need to do and were just told to be back 15 minutes prior ,enquired about the pool and was told yes we could use the pool . We did use the pool and in the end we found out that we could get free towels and robes ... Questionnaire was completed not sure why as the areas we ticketed were not covered or discussed eg. I ticketed that I would like to know products used .. Staff seems overwhelmed and the pool area was tired with old used towels on bench seats for ages .. Did not feel like a calming place at all , I have had much better .

Comment

I’ve been here before and have had a much better overall experience. This time was a bit different. I couldn’t relax a great amount just before the massage because workers were having a loud conversation/meeting in an adjacent room which didn’t set a great tone. Also, the massage itself was great for arms and legs but didn’t relieve any back or shoulder tension.

Comment

first time there, was not explained properly. Beds you lye on are very thin and hard. uncomfortable