L.M. Spa (847 reviews)

Comment

The masseuses were excellent but I was cold because the room was freezing In your brochure it says you can order food from the poolside - you can’t you have to cross your courtyard and order at the bar the swimming pool is falling apart I could not access the shampoo or conditioner the changing room was cramped

Comment

The massage was nice but the oil was freezing cold and it ruined the ambiance for me as I would relax then be hit with cold oil ! Not a nice feeling to be honest Strength of massage was lovely and I liked that they respected that I didn’t want to chat . Much appreciated The spa was a bit unsatisfying the water kept going out of it we had to refill 3 times until we realised that one of the plugs was not secured properly The lights in the spa shine right into your face , not pleasant . For the cost I expected a better level of quality and Nice warm oil !

Comment

This was not the first time I have attended this location, there was outside noise mainly talking while we were getting a massage which was not that relaxing and the men’s sauna was not working. The reception need to answer the phones r check for messages left on the answering machine instead of me ringing 3 times to book a massage. On a positive the pool was at a nice temperature.

Comment

There was a cockroach at the pool. The steam room needs refurbishing The cake platter was very tiny for two to share. The massage therapist was 10/10 however. I was relaxed. Value for money not there.

Comment

Spa - has questions before treatment (ticked like to chat) minima response from staff during treatment

Comment

i have been here a couple of times, the first time i paid $600 worth of treatments and it was definitely not worth it, felt very rushed and not relaxing at all. the second time i went was on a groupon so half the price. massage and facial was really nice and certainly a much better experience but they missed the hair treatment and sparkling wine. not sure why i wasn't given these? the pool are is dirty and needs a good clean their is gritty sand everywhere which is not pleasant on your feat. the most disappointing thing for me was this was the first time away from my baby and i just wanted a nice shower, only to get in their and their was no shampoo or conditioner, so i had to go home and have a shower and wash my hair, not the relaxing experience i was hoping for or expecting from this type of spa and price.