L.M. Spa (847 reviews)

Comment

The Therapists were amazing and provided a lovely experience. It was a shame the day was let down by the tidiness of the change room with over flowing towels and empty shampoo and conditioner dispensers.

Comment

My sister and I attended and had a 45 minute scrub. The staff let us know that the shower would come on when our time was up. Upon returning back to our rooms we were back at 4:40 entering at 4pm we spent about 15 minutes finishing up then chatting to the staff. Therefore the session was 20-25 minutes tops as the staff also spent time showing us where everything was. This was disappointing, we didn’t have our phones on us so we weren’t tracking the time and trusted the spa would have the timing right. We feel we should be reimbursed some way as essentially our session was for half of the time advertised.

Comment

Received the Lux 2 hour package as a Mother’s Day gift from my husband and kids. Thoroughly enjoyed my experienced. Anja was amazing and took the time to give me the most relaxing massage and facial. Bonus that the pool, spa and fitness centre was also included in the package. Facilities were dated and bathrooms could have been cleaner but still enjoyed my time here.

Comment

Have been a few times however the last 2 times have been quite noisy in the back corridor and my room must have backed on to a toilet. Hard to relax when you constantly hear other people coming and going during your session. Masseuse was lovely but also very noisy with getting things prepared. Squeaky cupboards, dragging draws etc. I loved the first few experiences but unfortunately I think it has gone downhill. My skin felt beautiful afterwards but I don’t think it was worth the $420 I paid today sadly as I could have had the same experience elsewhere.

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The waiting area was very busy. We were invited for tea or a drink afterwards but there was no where to sit.

Comment

My daughter and I had a great day at the spa - totally relaxed and looking forward to doing again.