L.M. Spa (847 reviews)

Comment

The change rooms had an unpleasant smell and the steam room was not inviting. The staff were very professional and did everything they could do to help. The spa part of the pool was not warm enough. It was the same temperature as the rest of the pool making the experience less relaxing. It was great to be able to order food from the lounge but would have been better to do this from the spa site rather than walking across in a robe. Thank you - we will be back

Comment

Backgrounf music/volume can be better.

Comment

Really enjoyed the spa. Staff friendly, attentive and very professional. Left the spa relaxed and reinvigorated only to have lunch at Joseph’s restaurant (part of our package) which was disaster out. Service was disappointing. In the end our 2 course meal was only one course after having been there for almost 2 hours and left waiting for dessert. Please don’t include this in your package. Ruins the spa experience and we went from feeling relaxed to stressed and disappointed.

Comment

We booked a full body massage, but my masseuse only went half way up the thigh and didn't massage my glutes at all. My husbands masseuse did. I was a little but disappointed and was left feeling 'unfinished'. Rating would definitely be higher if I actually received a FULL BODY massage. It's the most expensive massage we've ever paid for, but definitely not the best.

Comment

The beautician who looked after me, Joy, was delightful and a real professional. Very much appreciated her attention.

Comment

Hi, We thoroughly enjoyed our pamper day at Lancemore Day Spa. The only confusing element was being greeted by a reception who had no idea of our booking (because her computer was ‘down’). And we had also booked two separate massage rooms (two therapists, one in each room) but they had made up one room for both ofus. But they sorted it out. So I went to alot of trouble to make this booking clear (and I had confirmation emails etc to confirm it all) but it was a bit disappointing that the staff working that day were not aware of anything we had requested. But apart from that side of things, we thoroughly enjoyed the pool and spa, and the facials and massages were absolutely amazing! Clare