L.M. Spa (847 reviews)

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My massage was a bit on the firm side today. The therapist didn’t ask if the pressure was ok and I felt bad saying anything to her. My fault for not speaking up! Great experience though. We will be back for another!

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I had a dream that wonderful experience during my visit to the spa! I have very sensitive skin, and the therapist ensured me that the products used would be gentle - and I was so impressed! My skin was glowing and really hydrated and smooth after my appointment. I even went ahead and bought some of the products used as I was so happy with the results! The facility itself was very clean and welcoming- I would definitely come back here again, this time I’ll bring my husband along!

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Love the hole experience

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Firstly the drive in the road needs improvement! The treatment was amazing however in the room we need to be offered A pillow when laying on our back and warming or cooking eye masks as apposed to a face washer I’d prefer a weighted blanket or doona as I was cold throughout the treatment Disappointing we had to request our wine in the package and our gift.

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The treatment and service experience were outstanding, as always. However, we feel compelled to highlight some areas that could benefit from improvement: 1) It was a busy day at the spa, and my friend and I were asked to share a locker. This is not the first time this has happened, and I believe it would be beneficial for management to consider increasing the number of lockers to avoid such inconveniences. 2) The pool area requires immediate attention. The pillars and floor tiles around the pool are deteriorating. Unfortunately, I did not take pictures, but the issues are quite apparent and should be evident to anyone, experienced or not. 3) The Spa team was fantastic in assisting with our order. However, the QR Code we scanned for ordering drinks and snacks at the pool only led us to a menu without a payment option. In today's world, where such technology is commonplace, it seems a disservice to require guests to trek around, especially when wet and cold, to complete their purchase. We are loyal clients and plan to continue visiting. We hope to see these concerns addressed in future visits, as they could significantly enhance the guest experience, particularly around the pool area. To the staff, a heartfelt thank you for your exceptional service and support.

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Excellent