L.M. Spa (847 reviews)

Comment

We booked a full body massage, but my masseuse only went half way up the thigh and didn't massage my glutes at all. My husbands masseuse did. I was a little but disappointed and was left feeling 'unfinished'. Rating would definitely be higher if I actually received a FULL BODY massage. It's the most expensive massage we've ever paid for, but definitely not the best.

Comment

Really enjoyed the spa. Staff friendly, attentive and very professional. Left the spa relaxed and reinvigorated only to have lunch at Joseph’s restaurant (part of our package) which was disaster out. Service was disappointing. In the end our 2 course meal was only one course after having been there for almost 2 hours and left waiting for dessert. Please don’t include this in your package. Ruins the spa experience and we went from feeling relaxed to stressed and disappointed.

Comment

Backgrounf music/volume can be better.

Comment

The change rooms had an unpleasant smell and the steam room was not inviting. The staff were very professional and did everything they could do to help. The spa part of the pool was not warm enough. It was the same temperature as the rest of the pool making the experience less relaxing. It was great to be able to order food from the lounge but would have been better to do this from the spa site rather than walking across in a robe. Thank you - we will be back

Comment

- spa was cold and uncomfortable , we were right on the jets to get some warmth. did not stay long, - pool was cold so did not use it hence why we did not stay the whole day - would prefer a healthier option then the glass of wine .

Comment

It was a lovely relaxing environment. Staff were welcoming and peaceful. However, we filled in the form provided, where we selected certain areas and not others. The therapists did not seem to have read that because as the held the form in theire hands, and after asking us in the massage room where we would like the focus of the massage, they preceded to just do the whole body experience that presumably is standard. While there is nothing wrong with a whole of body, if one is asked where specifically to target, it would be sensible to do that. And one other issue, which is common to all spa massages we have attended, the massage is very surface oriented, it is not a massage that addresses tension areas, and even though we both asked for very firm massage, that was not the experience. If you like firm massages, and get very skin brushing massages, it is not relaxing it is frustrating. We have actually both realised that these types of massages are not for us in the future because I think what we are expecting is more a remedial massage, not a relaxation massage. But thanks to the staff, they did their standard massage well.