L.M. Spa (847 reviews)

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I had a massage & facial on the day with my daughter, I have filled out the paperwork before to stay I have oily skin, not sure what they used for the facial, however I ended up with a bad reaction on left side of my face, very inflamed & bubbly, have been to the doctors & advised it is from a bad reaction.. unfortunately I won’t be going back there again

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Temperature in the room was freezing

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I'm sorry for the amount I paid for my so called relaxation massage it was not worth the money. The masseur kept constantly stopping to get the oil to massage different areas of your body. When she massaged the area it was good you felt relaxing but it goes for a short time , you think is that it?? then she moves on to the next area and walks away to get the oil this was done too many times thru out of the whole 60min massage. And top it all the music was relaxing then part of the music was this annoying sound that kept going that I had to stop the girl to tell her if she could please change the music or turn it off. Overall sorry it was Shit!!! I get better and much more cheaper massage from those vietnamese masseurs from up the road. The only good thing at the end was the pool and the luch I had there. I expected perfection for an upmarket spa resort.

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It was lovely however I didn’t receive my oil scalp massage

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Lacked personal touch, tea was offered but not poured and empty when tried to pour. Change rooms were disgusting and smelt Robes should have been left in hotel room with a note to wear to session if going to offer such horrible change rooms

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It's nice, not a luxury spa experience however. The pool is dated, requires maintenance and it's strange the saunas are located in the change/bathrooms. The bathrooms aren't luxury, similar to a public pool facility. The spa bath rooms are nice and private. The massage service is nice, but not exceptional, which if you are charging a premium you expect a premium experience from start to end. Overall not bad, the facilities could use improvement and it's missing the polish of some better Spa's available.