Ella Bache - Coolangatta (628 reviews)

Comment

J*** was my therapist. It was my first time with her and I felt like I was her first ever client. She appeared to be new to the business and to beauty therapy. She did not communicate with me, she didn’t ask me anything about my skin, or what I currently use. Her massage skills were poor and she just spread oil over my body. My skin was left damaged after the micro, with red suction marks on the side of my face. J**** was very gentle and her touch was soft and to be completely honest, I felt like she was just spreading products on my face. Considering the treatments were over $100 each I did not feel it was value for money. Unfortunately I won’t return. I think J*** needs further training in communication and beauty therapy in general.

Comment

The lady I had was so lovely and made my pedicure very enjoyable. The cost for a 1hr pedicure is insane.....$110 total as it was $20 to remove my shellac polish. I would not book again purely because of this. I get pedicures regularly and have never paid anything like this and there has never been a charge for removing existing polish.

Comment

The salon was very relaxing. The lady who looked after me for my treatment with was lovely, however I was a little disappointed to find my mask had not been washed off properly on my neck & face when returning home. My eyelash tinting stained my face for almost a week after being told it would come off the following day & honestly there is no difference to the lashes & found it was a waste of money. I was also heavily covered with a tinted moisturizer afterwards which was also not applied properly & washed off as soon as I got home. The appointment confirmation text was also received after my appointment. I wouldn't recommend Ella Bashe

Comment

Just a comment regarding the “professional advice” - I think it’s important to use science as a base when making statements to customers! For instance, I wanted advice on a product and was told it would “stop ageing and wrinkles”. There is no scientific basis to make this statement for any other ingredient than vitamin A acid (which is only provided by way of doctors prescription). Just be mindful, it is not true and will one day get people in trouble for making untrue statements about efficacy.

Comment

Can get cheaper elsewhere but the service was impeccable and the place is clean and tranquil.

Comment

Had relaxing experience & was given choices about what I could afford. The beautician Sharynee was fabulous & very attentive to my needs!!