Ella Bache - Coolangatta (628 reviews)

Comment

The lady I had was so lovely and made my pedicure very enjoyable. The cost for a 1hr pedicure is insane.....$110 total as it was $20 to remove my shellac polish. I would not book again purely because of this. I get pedicures regularly and have never paid anything like this and there has never been a charge for removing existing polish.

Comment

J*** was my therapist. It was my first time with her and I felt like I was her first ever client. She appeared to be new to the business and to beauty therapy. She did not communicate with me, she didn’t ask me anything about my skin, or what I currently use. Her massage skills were poor and she just spread oil over my body. My skin was left damaged after the micro, with red suction marks on the side of my face. J**** was very gentle and her touch was soft and to be completely honest, I felt like she was just spreading products on my face. Considering the treatments were over $100 each I did not feel it was value for money. Unfortunately I won’t return. I think J*** needs further training in communication and beauty therapy in general.

Comment

I was really disappointed with my brow service - I love my thick brows and always make it clear I never want them to be reshaped just cleaned up. The girl I had hacked into my brows, trimming and plucking unnecessary hairs and left me with super thin short brows which upset me a lot. Unfortunate experience as I had a great girl the treatment before this.

Comment

didn’t listen to me about the colour of my eyebrows can’t see alas lift done and I have eyelash tint all on my eyelids

Comment

My beautician did a perfect job of my eyebrows I was very happy with them in the end.so thank for that. My only feedback would be that I do prefer when people ask me what shape and shade of tint I want before starting. She also didn’t ask me if the wax was too hot and it did feel hotter then usual. I found the small talk a bit too casual and unprofessional and my beautician swore quite a few times unnecessarily in conversation. She was a lovely person and did the treatment well, just overall not the best experience I’ve had, felt like a bit more training could help.

Comment

Eyebrows waxed in the same place twice, applied a third coat and I asked her to stop. She stopped altogether. No tweeze or trim, job incomplete. Lovely girl, very inexperienced. Skin now irritated and sore. I went in late at 9:23 and was fully dressed by 10:22. For an eyebrow wax and a facial… Was then charged $160 for a service incomplete and another service well and truly cut short. After six appointments at Ella Bache that’s my last. Just wanted to feel good, left feeling ripped off.