Hairology XO (608 reviews)

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Lovely staff. Very willing to ensure I was 100% happy with the final result

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My experience was one of the service I had Loved my hairdresser

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The hair was well cut.

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Shelise was an absolute angel. I came in, in complete despair about the state of my from another salons “work”. She consoled me, we discussed my options and decided on our best course of action. I am left feeling heard and amazing! I could not recommend this salon more! X

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My mom and I recently visited this Hairology XO at Kingsway City, and it was truly a fantastic experience. Arnold and Rubi, the professionals at this place, made sure we had a wonderful time and received great haircuts. Their skill in hairstyling was impressive, and we left the salon with haircuts that exceeded our expectations. What really set our visit apart was the additional care they provided. Their massages were exceptional and added to the overall relaxation and enjoyment of our visit. We're definitely planning to return to this salon, thanks to Arnold and Rubi's outstanding service and the welcoming atmosphere they created. Ps. Janette was very lovely and welcoming as well 🩵

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Was taken in promptly - that was fine. The hairdresser I was given had cut my hair once before and I ended up having to cut my hair myself afterward because he did not do what I asked. I have given him the benefit of the doubt and let him cut my hair again - probably shouldn't have done that. I asked for 4 things- for a hair wash and treatment, to remove my split ends, to have my curtain bangs cut shorter, and to shape the bottom of my hair. Dude didn't even seem to realise that I wanted a wash, even though he explicitly asked me if I wanted it - fine, I can live without it. He actually did a good job at removing my split ends, but didn't cut my hair straight across the bottom, which would be fine if he shaped it afterwards (as I requested) but he didn't. He did finally cut my bangs but they seem to be barely shorter. Look, maybe I could've been more assertive in reminding him of what I actually asked for, but it seemed to be more of a miscommunication in that he didn't actually understand what I was saying. I feel disappointed, especially since I only get a haircut every 4-5 months since my hair is so long, meaning I'll have to wait until the new year at least to get a new haircut. I won't be returning.