Hairology XO (608 reviews)

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Lovely new look

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The hair was well cut.

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I’m so happy with the results! I feel like a brand new person. My hairdresser was extremely kind and attentive and assuring as I have had previous bad experiences with bleach highlights where my hair has been fried. The salon environment is beautiful but if there was one thing I feel to mention it is that the white led lighting is quite unflattering and it makes me sad to have to sit in front of my reflection when I look like that lol Other than that I’m so happy with it! Thankyou 😊❤️

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I'm a regular customer to this salon. Just a feedback from the last visit - please be mindful while you do the wash, dropping the hand shower couple of times on my head is not right, it's a different staff who did the wash, not the usual one. Just thought of bringing this to your attention.

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The haircut was great, and being able to book online is good. I purchased a ladies style cut as it was a bit more than a trim. The stylist tried to upsell me on a wash/blow dry service for an extra $20. She went on and on that they can’t cut dry hair with product in it and wet it at the shampoo station as if to make her point. Then she said she couldn’t really finish the fringe unless it was dry so. She dried my fringe. I was tearing up as I’m 64 and don’t want to pay extra for washing and drying my hair. I just want it cut nicely. I found she pulled my hair really hard and when ‘fluffing’ my hair she knocked my head like no hair dresser has ever. I went to my car instead of completing my shopping and had a cry. I take her advice about washing product out of my hair before coming to the salon - which I will next time but if a style cut is advertised, then I should be able to ask for that and not be bullied into paying more. I had a horrible time and I don’t know if I will book again. There was a sign at the front desk asking customers to be kind to the staff as they were understaffed but staff also don’t know customers circumstances and a bit of kindness going the other way would be nice.

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I Have been attending Hairology XO Salon for the past 3 years. I feel comfortable and satisfied enough to entrust my hair to the team on a regular basis. I feel that the team is knowledgable and competent in their work and that they listen to their clients needs.