Hairology XO (608 reviews)

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Great service but struggled to understand why a simple trim cost $55.

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I believe the advice and treatment for my hair was probably accurate, but when my hair didn't turn out the way the stylist imagined she then proceeded to hint that it was my fault because I hadn't looked after my hair properly. Once the colouring was completed the cut and blow dry wasn't going well so she just kind of gave up stopped cutting quickly dried it said I couldn't have a fringe because my hair wouldn't sit properly. I paid my $406 almost crying whenever I caught site of myself Went home washed dried and strightened it with a fringe the colouris fine. But the cut is awful the two sides are very uneven. Altogether a horrendous 3 and a half hourexperience. Just don't go,

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Not satisfied

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I paid for the full treatment but felt shortchanged. When I was asked if I’d like my hair scrunched up I said yes little knowing I’d be sent on my way with wet hair! I expected a full service which had a blow dry included but that certainly didn’t happen. Doubt I’ll be back.

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I think my hairdresser was very inexperienced. I have a very straight fringe and it looks very uneven and choppy.

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My hairdresser was amazing and treated me with such respect. He was so likeable as a person. Unfortunately I have been to the salon a few times and wasn’t told of a substantial price rise. My service which normally costs $190 now cost $274 as a package. I was told if I didn’t have the package and just opted for foils and a trim with toner then I would be looking at $290. Obviously I went with the package which I didn’t really want. I was offered a cup of tea and when provided it was in a mug and contained long life milk!! If I pay that much for my hair I expect a proper cup of tea. The girl at the front of the salon start shutting the shop 15 minutes to 4. I felt like I was holding everyone up as they closed the front and sat together at the back of the salon. I found this service to be very unprofessional and would suggest the salon look at what they are charging with what they are providing. I don’t think the two match.