Collaroy Skin and Beauty (2860 reviews)

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Hi Becky, since you asked for feedback I'll be honest. I can't really see any result from the teeth whitening, I found the mouth guard really uncomfortable it was too large for my lips which were stretched so much I had to squeeze the mouth guard together through out the whole treatment. A smaller size should be available. The therapist (not sure of her name as she never introduced herself) did not seem to know much about the process or product when I asked. My lashes look good and the whole lash lift was very comfortable. But my brows are way too dark. I asked for one shade darker and they are almost black (I have blonde hair)....it looks ridiculous. I used your bathroom whilst I was there and found there was no toilet seat and the whole bathroom needs a makeover and a good clean. Sorry to not give a glowing review but just being honest from my view point.

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My right eyebrow was left way shorter and thinner than the left. Won't be back.

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Had wax repeatedly applied and ripped off, easily over 10 times each spot, so face was sore and irritated, still missed hairs. Most painful and disappointing brow wax I've ever had and upper lip still pink a day later.

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I had a spray tan. I am now grey and look disgusting as opposed to tanned and glowing! I have tried to clean off the dirt (both legs) but I cannot now wear shorts or a dress. Will never go here for a spray tan again!

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The prices of the waxing treatments are up there Otherwise happy with everything

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Overall I like the environment of your place, I find the treatment rooms are intimate and give enough privacy, I also like that soothing music is played. During a recent visit however, I noticed that in one of treatment rooms paint was chipping off the wall and I thought to myself that probably it’s time for a renovation. The girls were lovely as they always are but the quality of the job this time was average. I did have my best Brazilian in your salon long time ago but unfortunately don’t remember the name of the person who did it. Last time and the time before it wasn’t just as good and I keep hoping to get the same quality job from someone else. I would then write down their name and request in future. My appointment was with Ebony, who is lovely and we had a nice chat - that always helps me as it gets me distracted from pain. Unfortunately though after returning home I noticed small patches of hair that weren’t removed from those less visible spots. Already during the session I noticed some hair being left and I asked Ebony to remove it, which she did but other hair was left. I know clients will have different needs and expectations but to me Brazilian means removing of all hair from the area, so maybe it would be helpful to ask upfront which hair needs to be removed and advise client if there would be extra charge to cover what’s outside the standard service - I would have gladly paid a bit more to get the job done thoroughly. I hope this review will be helpful for training your staff and running the salon.