Collaroy Skin and Beauty (2860 reviews)

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I needed a relaxing day today and was not disappointed. My therapist Jess did not disturb me as I simply enjoyed the experience. No talk of skin care or products. One of the best facials I have had.

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Your service use to include a head or hand massage. That was a treat I've never received at another salon. I have not had the massage for the past year or so. I have had 2 good eye brow tints and I really stress each time that I like it the lightest tint possible. I thought she got it today till I looked at the results but it wasn't the shade I like and have had there before. She said if she mixed the tints it would have been a lighter shade. I wish she had done that if she knew the results. Overall I do like your salon and I been coming for years but I Don't think I'll roll the dice with eye brow tints anymore.

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I’m not happy with my nails. They are already lifting and two look like the colour has run.

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On a whole the massage I recieved today was what was expected, however I found it quite strange that before my treatment the therapist explained to me that her hands would probably not be strong enough to complete the whole massage! As a former massage therapist myself I find this quite unprofessional

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I’ve been here a few times before and had great experiences. I think perhaps this time the therapist was rushed and unable to do things correctly. I asked for the tan not to go on my face but she accidently sprayed it twice resulting in patchy skin on my cheek. The tan machine was leaking and Leaked on me in a few different spots but instead of owning up to it ( as the tan was clearly leaking on the floor as well) she was implying that I may have got product on my skin there before coming in. Eventually it got so bad she brought another lady in to look at it and they did resolve it. I totally understand these things happen and my therapist was lovely. I do hate to complain but I felt like a very rushed job and my face now has tan patches :( there are areas on my arms and legs that are uneven but my biggest concern was the face :/ I’m sure my therapist is amazing at doing tans but maybe more time is needed so she isn’t so rushed

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Unfortunately the appointments are not staggered so the beautician was running late. Not her fault as previous client was late. She also seemed rushed and I didn't find it as relaxing as previous visits.