Home Queensland Brisbane Fortitude Valley Beauty Salons Ella Bache - Fortitude Valley |
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In the heart of Fortitude Valley, the stylish Emporium Complex plays host to one of our finest salons, Ella Baché Fortitude Valley. Offering exceptional and friendly service and the latest in beauty facial treatments, body, hand and foot care, waxing, IPL hair removal, spray tanning and tinting, we welcome you to unwind and relax in our peaceful and professional surroundings.
Our team of qualified Ella Baché Therapists will provide you with an individual skin diagnosis to determine the exact condition of each area of your face. From this, we can tailor a skincare solution to ensure you have the best skin possible. Our body care treatments will have you dreaming, and our essentials will leave you buffed and polished, and ready to go back into the world again!
2018 'Gold Ella' National Salon of the Year
2018 QLD State Salon of the Year
Reviewed by 1075 customers (view comments)
The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Bache - Fortitude Valley were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).
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What our customers are saying about us
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Anonymous
Albion 16 Feb 2019 |
Steffi
23 Feb 2019 |
Melanie
Newstead 28 Feb 2019 |
Madeline
06 Mar 2019 |
Natasha
16 Mar 2019 |
Anonymous
Fortitude Valley 04 May 2019 |
Comment
Overall the salon environment was great and the service provided was bubbly and friendly - however the employee who completed my service was clearly ill - to the point where she had to stop and blow her nose on several occasions (none of those times did I hear her wash her hands before she continued with my facial, eye brow wax/tint and massage... therefore I felt extremely uncomfortable. Not to mention - because she had a blocked nose she had to breathe through her mouth and when you're within close proximity to someone and they are breathing all over you - makes it hard to enjoy the experience when all I could think about was whether or not what she had was contagious/what germs were being spread. At one point during the massage I'm about 95% sure that the employee's nose was running and dripped on my back (was definitely not massage oil). All in all, I'm not someone who really makes a fuss, and I understand that this employee was doing the right thing by showing up to work - however might I suggest that she/any other future employee who's sick refrain from completing services that are within close range of a persons face/ hands etc - and/or perhaps use gloves/wash hands more regularly. During my eyelash tint - the person also barely used any water to rinse the tint - just very mildly damp cotton pads which caused there to be a lot of tint left on my eyelashes and then to obviously start to sting and cause my eyelashes to clump together. When asking for more water on then to make it easier to wipe off - nothing was done. I was then thankfully given a tissue to wipe all the excess off which took me a while. Absolutely no conversation had around my skin type before conducting the facial either - no efforts to help me with issues I had listed on my chart (As I am a first time customer to this Ella Bache salon). Also provided a quick bit of feedback to the front desk who didn't seem to care. All in all, this has probably deterred me from coming back to this particular salon.