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Ella Baché - Balwyn




Ella Baché - Balwyn (1068 reviews)



Ranked 56 of 57 in Victoria

347 Whitehorse Road, Balwyn, Vic, 3103, Australia

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You can book at Ella Baché - Balwyn Balwyn online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Baché - Balwyn staff member and book from the dates available.

Our philosophy of personalised skin care has been with us from the very beginning.


We were created by Madame Baché in Paris, 1936, a revolutionary cosmetic chemist who believed just as we are genetically different, the same holds true of our skin. 


Her immense passion for skin care has laid the foundations for who we are today. 


Reviewed by 1068 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Baché - Balwyn were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON 9:30 AM to 4:00 PM
TUE 9:30 AM to 6:00 PM
WED 9:30 AM to 8:00 PM
THU 9:30 AM to 8:00 PM
FRI 9:30 AM to 6:00 PM
SAT 9:30 AM to 4:00 PM
SUN Closed

What our customers are saying about us

Commented reviews only





02 Feb 2019
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Balwyn
31 Jul 2019
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Surrey Hills
21 Apr 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)


Canterbury
02 Aug 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

Georgia my therapist who did my waxing & facial had a bit rip down the dide of her uniform. When I was getting waxed I was covered with a white towel that had either make up or fake tan all over it



Balwyn Nth
07 Oct 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

No one at the reception when I arrived nor instructions to call someone. Waited and then found a bell to call someone. There was some confusion about my apppointment and I was asked my phone number again I confirmed my appointment time. I waited until 15 mins past appointment time and I asked if it's going to take further time. When I asked one of the two ladies who had already been discussing with another staff for the last few minutes said she will be doing my service. She was already late, but kept me waiting further whilst she spoke or trained another staff. This got me late to pick up my son after his class. When I mentioned the delay, the lady apologized and said that she will do it as quick as she can. Why would I wait for 15 mins to be rushed with my service. Finishing it quickly is always something you need to do for your own differentiation. The professional service was fine but CUSTOMER's TIME NEEDS TO BE RESPECTED.



Box Hill South
24 Nov 2017
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I was expecting a much more professional and caring environment. Very little nice or luxurious touches for the price and the reputation. No blanket was offered, did not dim the lights, no head or hand massage while waiting for eyelash tint (most places do this). Was quite disappointing. Did not wash the tint out with water so was left with tint on face and still stinging. Not even a tissue offered to wipe off cream. A shame as I like to get all my beauty services in the same place, only seem to treat you well if having massage or facial.


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