Ella Baché - Balwyn (1062 reviews)

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Sophie was great at massage and offered an amazing facial. Was such a huge difference I really enjoyed it!

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No advice was needed and, therefore, given. Sophie treated me respectfully checking if I was happy with the waxing before continuing with the tint. She also asked me to confirm I was happy with the shade of tinting as she could go over my brows again if I wanted them a little darker. Sophie has a really friendly and inviting personality and pays attention to detail. I placed my handbag on the floor in the corner as usual, but Sophie placed it on a hook without me realizing. I had never observed the hook before as I'm on the short side and never looked up! Very thoughtful. Thanks.

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Within a couple of hours I found my skin flaking. I presume it was the mask that had not been washed off properly. It was a most disappointing session.

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Truly was a tranquil experience

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The girls at Ella Bache in Balwyn are always so friendly and welcoming. The service is also first class. I highly recommend them!

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Hi I turned up for my appointment on Saturday which was a prepaid facial special . The booking had been deleted despite having confirmed I was coming via text a few days before . There was no explanation given as to why this had happened . And the girls at the salon weren’t overly apologetic . One lady set up room 2 downstairs which was not a facial room and was uncomfortable compared to normal facial rooms . I still don’t know why it happened . They asked if I wanted to come back another time but given I’d driven from far way and got my kids looked after I wanted it to go ahead . I feel it was unusual but also felt there was no responsibility taken -or a professional response other than the girl who did my facial and tried to rearrange the room etc and fit me in . Just seemed disorganised and unprofessional and passing the buck saying it must have been a colleague who had done it