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Ella Bache - Cleveland (1127 reviews)



Ranked 31 of 47 in Queensland

Shop 3, Cleveland Town Square, Cnr Queen and Bloomfield Streets, Cleveland, Qld, 4163, Australia

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You can book at Ella Bache - Cleveland Cleveland online using our Book Now button located above. Select from a list of services offered, pick your favourite Ella Bache - Cleveland staff member and book from the dates available.

Ella Baché Cleveland has a team of 5 fully qualified Beauty Therapists.  Our warm friendly team invite you into our lovely Beauty Salon.  Your awaiting therapists can tailor a treatment to suit your every need.  Have your very own divine experience, whether it be any of our body treatments, facials, waxing, spray tanning or more.  Our salon boasts a team of highly trained and skilled Beauty Therapists who specialise in skin care and caring about the future of your skin.


Our salon offers an exclusive Ella Baché Treatment Menu of Facials, Body Treatments, Spray Tanning, Tinting and Waxing.  We also specialise in Electrolysis, Micodermabrasion, Lash Extensions, IPL, LED, Manicures and Pedicures


Reviewed by 1127 customers (view comments)

The overall ranking and star rating is based on customer reviews received in the last 6 months. All customers that paid for a service at Ella Bache - Cleveland were requested to complete an independent review by mylocalsalon (a minimum of 26 reviews are required within the last 6 months to receive a ranking).

Overall Environment Care

Service Quality & Prof. Advice

Value for money

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Opening Hours

MON 10:00 AM to 4:00 PM
TUE 9:00 AM to 5:30 PM
WED 9:00 AM to 8:00 PM
THU 9:00 AM to 8:00 PM
FRI 9:00 AM to 5:30 PM
SAT 8:00 AM to 3:00 PM
SUN Closed

Payments Accepted

Payment method Payment method Payment method
Payment method

Services

Facial Facial Tinting Facial Waxing Body Waxing Body Treatments
Buff & Polish Manicure Pedicure Tanning Make-up
Massage Hot Stone Specialist Massage Gel Full Set Cosmetic Injections
Cosmetic Fillers Peels Acne Treatment Laser & IPL skin treatments Laser & IPL hair removal
Microdermabrasion Spray Tan 1/2 Leg Full Leg Bikini
G-String Brazilian 1/2 Arm Arm Under Arm
Back Chest Packages


Brands Stocked



What our customers are saying about us

Commented reviews only




Thornlands
14 Oct 2017
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Service Quality & Prof. Advice

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Ultimate Question (Referral)

Response from Ella Bache

Thank for your review, we have implemented this program so we can better attend to our clients needs. I’m really sorry your visit wasn’t up to our usual high standard. Can we please have a contact name and number so we can find out where we went wrong and rectify the problem? It is important to us that our standards remain as high as possible and we love to use this information to train our staff. Kindest Regards Belinda Salon Owner/ Beauty Therapist

Posted on 15 Oct 2017




04 Jan 2023
Overall Environment Care

Service Quality & Prof. Advice

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Comment

this visit was quite disappointing compared to previous visits. I did not feel the massage was a massage, more a rub even for a relaxation massage. One of the services was nearly forgotten and I had to remind them at the end of the session. For the price paid did not feel like it was value for money.



Victoria Point
02 Nov 2023
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Ultimate Question (Referral)


Wellington Point
11 Jan 2018
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08 Jan 2022
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Comment

I had an amazing massage, the lady doing my massage was kind and thoughtful and very good. Unfortunately the walls are very thin and I could hear phones, doors and people talking loudly for extended periods. This spoiled the relaxation. I work public health and need to relax in quiet surroundings. If that gorgeous lady was able to work in a quieter environment I would be back time and again.



Ormiston
19 Jun 2018
Overall Environment Care

Service Quality & Prof. Advice

Value for money

Ultimate Question (Referral)

Comment

I always like to provide positive feedback, however although the masseuse was very lovely & did a pretty good massage, unfortunately the surroundings & environment were not exactly exceptional, & I would probably not have commented if I hadn’t been asked to complete this survey. The room was pretty cold, & each time I was exposed for the massage the only part of me that was warm was where the stone was at that time. The text I was sent with the offer stated “warm up with a hot stone massage “. And the stones were either red hot or rather tepid. But worse than that was hearing the washing up, microwave etc in the kitchen. I could hear it perfectly, certainly not ultimate relaxation. It’s a shame as i was rather looking forward to the treatment.

Response from Ella Bache

Hi Paula, I'm really sorry your experience wasn't up to our usual high standard. We would love to offer you the hot stone special again so we can rectify the situation. Thank you for your feed back this will be addressed as a training issue and will do our best for this not to happen again. Kind regards Belinda

Posted on 12 Jul 2018


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